I have never experienced such poor service from a hotel chain before! The front desk people are lazy, spaced out, and rude. The hotel looked dirty from the outside and the loby was not any better. The outside parking was tight and cramped. The room reeked of BO and the bedding was dingy and need a good bleach session. There... More

we arrived exhausted, and the lady at the desk(her name was Staci), immediately helped us get a room, and track down a roll-away bed. after she delivered it, she got us extra towels and pillows, without us even thinking about it. she was very proactive, and will one day probably be running her own Hotel chain. 5 stars.

Stayed one nite, arrived @ 5pm, asked for a discount and was promptly granted one, very clean, quiet, comfortable room. Loved the pillows, the comforter, the shower...plenty of pillows, towels ...absolutely perfect in every way.. breakfast was good with many choices. All the employees were extremely polite and accommodating. Will definitely stay again and recommend to all.

Hotel was clean and comfortable. All the staff we interacted with were great, particularly the two front desk ladies. The location is convenient but not scenic in any way. The breakfast was just so so but edible. We didn't try the in-room coffee as we prefer our own pot and coffee. Husband loved the shower head. Couple of cons -... More

Stayed two nights for business in December. Hotel was updated clean and comfy. Usually we stay at Hampton inn but had read good reviews of this comfort inn (and when I google earth'd it, the pic showed construction in 2009 so I figured it had to at least be new) was pleasantly surprised how nice it was at comfort inn... More

Nice, clean, convenient! All the employees were willing to go above and beyond! The free breakfast was well worth the stay: waffles, eggs, bacon, biscuits, gravy, and on and on! Five full stars. We will be staying here again and again!

Anyone going to southwest Louisiana should consider staying at this hotel. The staff treats you like family. The morning buffet is excellent. It is served by Shaunda. She is the nicest person I have ever met. She will brighten your day.

I stayed at this hotel for one night. The room was very large and had a mini fridge and microwave. The beds and bedding were very comfortable. Breakfast was okay, nothing great. The staff was friendly upon check in and check out. My only complaint, and reason for average rating, is that I could hear everything happening in the hallway.... More

A quick trip home required a hotel stay in Lake Charles. Upon arriving, the hotel looked nice from the outside and the lobby was clean and modern. The room was huge!! We requested two queen beds and the room was clean with flat screen tvs. We also requested a crib and it arrived within minutes of checking in. The hotel... More