Staff is rude, dirty and for the price you can problably stay at a better hotel.

Staff is rude, dirty and for the price you can problably stay at a better hotel.
Front desk clerk wasn't going to give AAA discount until I complained to Best Western Customer Service. I was quoted $89.99 with Aaa discount. My Visa card was Pre authorized for $101.79 but Bina tried to overcharge me extra $11.20 on the final bill upon check out., so I protested being over charged. Anyhow. Carpet in the halls and room...
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We stayed for an in-route overnight at the Lafayette, LA Best Western and I'm so glad we did. The accommodations were comfortable and the complimentary breakfast was great, but what happened after we left was what left an indelible credit for this great place.
I forgot my purse in the room when we headed out in the morning and only...
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I booked this place for an overnight stop off on a trip to Texas. I had read the reviews, which left me a little bit in doubt about staying here, but decided to give it a try anyway. The reviewer about the hallways wreaking of cigarette smoke was right on the money. The smell was so bad it would take...
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I am very sorry to hear that your recent visit here wasn't up to our highest standard. We are continuously working to improve every aspect of our hotel. Your comments regarding the breakfast, the parking lot, and the hallways are appreciated and I will see to it that these issues get properly addressed. The opinions of our guests matter to...
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I frequent this Best Western quite often, my recent visit on September 22, 2011 wasn't so pleaseant. I awakened in the middle of the night to discover i wasn't alone in my bed, I disovered the bed was infested with "BED BUGS" i made the decision to check out at 3:15am.
I wasn't offered any accomodations for my unpleasant experiance,...
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The room was very nice, the bed was comfortable, there was no ambient noise from the hallway or parking lot, the staff was friendly, the price was good for the quality, the breakfast could use improvment . . . but it smelled like cat pee.. yuck
Whether you travel through Lafayette on business or pleasure, this hotel is certainly a great stop to consider. Easy access from Hwy 49, just South of I-10. Friendly staff, clean and spacious hotelrooms, nice pool, and a hot breakfast selection which tops your idea of a continental breakfast. Price vs. Value. Very easy and smooth check-in and out. Your front...
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