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Highland Inn

1740 West Hwy 30, Gonzales, LA 70737
Hotel amenities
Highland Inn
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5 traveller photos
Ranked #7 of 9 hotels in Gonzales
2.5 of 5 stars 4 Reviews
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4 reviews from our community

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Date Rating
CJD232323
1 review
“Crack motel”
1 of 5 stars Reviewed 29 December 2011

Clerk wouldn't allow me to check in because I had a Louisiana license???? Said theyve had a problem with locals doing Meth in their rooms!!!! More

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SouthernStaffing
Georgia
1 review
2 helpful votes
“nightmare”
1 of 5 stars Reviewed 23 November 2010
2
people found this review helpful

room stank, customer service is horrid. the front desk clerk sounded like she dropped out of school in 3rd grade. she was unprofessional, smacked on gum the entire time, and had dandruff falling all over her shoulders. BLANKETS DIRTY. there was an actual NOODLE and dried cheese on the blanket. large group of mexicans loitering outside, drinking and smoking and... More

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Vishal Josi, Manager at Highland Inn, responded to this review
11 December 2011

We apologize for the inconvenience you had to go through at our hotel. Since the time you stayed with us, we have gone through complete renovation and complete change in staff and urge you to please give us a chance to serve you better once again. More

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pipelinerwifey
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1 review
1 helpful vote
“horrible customer service!”
1 of 5 stars Reviewed 20 July 2008
1
person found this review helpful

My husband stayed at this hotel on a sat. night. He checked in at 9 pm and out at 7 am due to the terrible state of the room and the rude and unproffesional staff. When he called me around 8:30 am to tell me how everything had been i was very upset. I have worked in the hospitality industry... More

Was this review helpful? Yes
Vishal Josi, Manager at Highland Inn, responded to this review
11 December 2011

We apologize for the inconvenience you had to go through at our hotel. Since the time you stayed with us, we have gone through complete renovation and complete change in staff and urge you to please give us a chance to serve you better once again. More

Dr_Awrof
Stockton, California
1 review
4 helpful votes
“No Sleep”
1 of 5 stars Reviewed 22 October 2006
4
people found this review helpful

This hotel placed us in a room surrounded by oil exploration employees. The crew had another 30 rooms. From 5am (on a Sunday) until 8am they were yelling and laughing back and forth as they left for work. No sleep for us as we didn't go to bed until 1am. Add to that the fact that the 'non-smoking' room reeked... More

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Vishal Josi, Manager at Highland Inn, responded to this review
11 December 2011

We apologize for your stay. The oil exploration workers that do stay with do leave early for work in the morning and having such a large number of them leave for once may cause some noise which we have little control over, but never mischief. We strive to provide you with the very best customer service and quality. More

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Highland Inn
1740 West Hwy 30
Gonzales, LA 70737
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Call now to book: 1-800-454-6835 from hotels.com

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