Clerk wouldn't allow me to check in because I had a Louisiana license???? Said theyve had a problem with locals doing Meth in their rooms!!!!
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Clerk wouldn't allow me to check in because I had a Louisiana license???? Said theyve had a problem with locals doing Meth in their rooms!!!!
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room stank, customer service is horrid. the front desk clerk sounded like she dropped out of school in 3rd grade. she was unprofessional, smacked on gum the entire time, and had dandruff falling all over her shoulders. BLANKETS DIRTY. there was an actual NOODLE and dried cheese on the blanket. large group of mexicans loitering outside, drinking and smoking and...
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We apologize for the inconvenience you had to go through at our hotel. Since the time you stayed with us, we have gone through complete renovation and complete change in staff and urge you to please give us a chance to serve you better once again.
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My husband stayed at this hotel on a sat. night. He checked in at 9 pm and out at 7 am due to the terrible state of the room and the rude and unproffesional staff. When he called me around 8:30 am to tell me how everything had been i was very upset. I have worked in the hospitality industry...
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We apologize for the inconvenience you had to go through at our hotel. Since the time you stayed with us, we have gone through complete renovation and complete change in staff and urge you to please give us a chance to serve you better once again.
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This hotel placed us in a room surrounded by oil exploration employees. The crew had another 30 rooms. From 5am (on a Sunday) until 8am they were yelling and laughing back and forth as they left for work. No sleep for us as we didn't go to bed until 1am. Add to that the fact that the 'non-smoking' room reeked...
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We apologize for your stay. The oil exploration workers that do stay with do leave early for work in the morning and having such a large number of them leave for once may cause some noise which we have little control over, but never mischief. We strive to provide you with the very best customer service and quality.
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