The room was clean, the staff was friendly and helpful. The location was convenient to highway access but uncongested and safe. If you travel with a dog, I recommend this hotel.There is plenty of area outside for walking and exercise and management placed us as to have easy access to outside.

We have stayed at this motel before, which has two buildings one non-smoking which has the breakfast in the lobby. The other building is for smoking. Because of Eastern Ky. graduation the non-smoking building was full and we had to stay in the smoking building which they are converting to non-smoking on the first floor, but the room still reeked... More

We got a good discount by using a coupon available at a rest stop ($50/night). Since it was listed as pet friendly hotel, I asked for a non smoking, non pet room. I was never told they did not have any pet free rooms so we booked a room. The first room we went to was already occupied and we... More

We had to be in Richmond for a funeral. On the way there I read reviews on my iPhone for different hotels and decided to give this hotel a try in spite of the widely varying reviews. We picked up a coupon book at a gas station and the clerk gave us the coupon rate even though the hotel was... More

called ahead while traveling down the interstate. friend said "all hotels in Richmond were full due to horse park opening". I called this one and they had rooms. made reservations w/o incident. this is the 2nd time we have stayed at this location, first time was back in Dec 2012. same results then as well. rooms were fine, breakfast good.... More

They won't let you stay if you live within 50 miles or they more than triple the price. The person at the front desk told me its because people make meth in the rooms. Seriously!?!?!?!? Who treats customers like this?????

Very friendly and try to be helpful. We called to reserve a room while on the highway. Lesley said she would have a room saved for us, no need for a credit card while I was driving. IThe rate would be $70 with tax. I said I had a coupon I just got from a booklet we obtained at the... More