I had booked this on Hotel.ca and was worried because in the past booking, without seeing the hotel didnt turn out so well.
But the hotel room was very clean, and spacious.The beds were clean and extremely comfortable. The staff were amazing, anything we needed we went to the front desk and they were always willing to help in any...
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From the staff, we wish to express our gratitude for your most kind words regarding your stay here with us and we have high hopes that you will choose to lodge with us again in the future.
Kindest regards,
Kevin, Laurie and staff.
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The rooms are a bit dated, and our room had a nasty smoker smell that we couldn't get rid of. The day shift staff was always friendly and willing to help. The night shift at times had friends hanging around the lobby which was a bit odd. Overall you get what you pay for and this worked for our event....
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I thoroughly enjoyed my stay at this hotel. The rooms are very clean and very spacious. The Front desk clerks Laurie and Kevin were very friendly. They made me feel like I was right at home. I would recommend this hotel to everyone.
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Many thanks Chris for your generous, kind expressions. We wish to express our most humble appreciation to you and yours.
Kindest regards,
Kevin, Laurie and our staff.
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Very friendly staff and the rooms were CLEAN and spacious. Went on trip to see my daughter in college, and was surprised at the family atmosphere and hospitality of the staff and management. Will definietly stay agian and recommend to other parents!!
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Hello Tina.
We wanted to say hello and to share our appreciation for you choosing to lodge here with us while you were in town and for all of you kind words, we are all very grateful.
Kindest regards,
Kevin, Laurie and our staff.
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We thoroughly enjoyed staying at this hotel. As we travel with both a cat and a dog, there can sometimes be an issue regarding them. At Red Roof, there is never an issue, so we try to find one when we are ready to stop. this was the best Red Roof we have found. Kevin and Laura are very friendly,...
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It was such a pleasure in having you to lodge here with us. We all so very much value and appreciate your most kind words. Please call upon us anytime.
Kindest regards,
Kevin, Laurie and our staff
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Kevin the manager rolled with the numerous punches thrown by the 11 Universities that came from all over KY to attend a Leadership conference at EKU. While there were issues (the night desk wasn't fully prepared to handle), the management and day crew were fabulous. Kevin and Laura really worked with us to make ammends and address the needs of...
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Andrew...I very much appreciate your comments and allowing our unit to be of service to you and your entire group. We have high hopes that you will allow us the opportunity to host your group again in the future.
Kindest regards
Kevin R. Bullock
General Manager
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It has been about 7 months since our family stayed here. The staff makes you feel extremely welcome as though you never left your own home or family. Has more of a professionally ran and much cleaner place than we recall. Great breakfast selections and kids tv channels. We truly enjoyed our short time here. Thank you all..
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From all of us here at Red Roof Inn, Richmond, Ky to you and your wonderful family goes our many thanks for choosing us for your lodging needs and your most kind words. It was truly a pleasure meeting and being able to spend some time getting to know you all. We welcome you back at anytime.
Kindest regards,
Kevin...
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One of the best kept secrets in Richmond. This hotel is one exit north west of the "other brands" that are charging $40.00 more for the same room. Staff is just great, hotel is spotlessly clean and I will stay there on my next trip. Four story interior with indoor pool....NOT your standard Red Roof Inn... this property could be...
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Terrible smell, needs work, not even a soap dish in the room. Bad breakfast, bad tv reception.
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Very nice pool---open late!!! Staff very nice. Got the suite to have 2 TVs for us and our little boy but there were NO kid channels!! We've never seen that before. We went for a weekend getaway so the TV situation was an issue. Good thing the pool was open late---I had to stay down there with our little boy...
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Dear Momof3,
Thank you so much for your kind words. I am so glad you made me stop and think about adding some kid friendly channels. I will definitely see what I can do in order to make your stay even better than your last. We can't wait to have you stay with us again soon!
Thank you,
Nicky Helton...
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