Clean hotel, warm staff. I didn't spend a lot of time there, I was just on an overnight business trip so I didn't use many of their offerings. Breakfast quality was standard help yourself fare. Didn't see very many other guests, and didn't hear them through the room walls.

We stayed here for one night driving back to MI. The price was reasonable. Check -in was quick and front staff was helpful in answering questions as to where the local restaurants were located on a map. The hotel is directly across the street from a mall with Olive Garden, Japanese restaurant, and chain steak house. Next to hotel within... More

I loved the looks and cleanliness of the rooms, the workout room want nice. But above all, the staff went out of their way for my family at breakfast the make sure we had what we wanted. What lovely people. Would definitely stay there again.

I've stayed here twice a month for 12 years on business . It is a cozy hotel . The staff always goes the extra mile . Stephanie is usually the friendly lady I meet upon check this past year in the winter she even helped get my car unloaded and much more . It is a perfect location . Mall... More

In fact, I may even quit Trip Advisor all together because of the negativity on this site. The Quality Inn in Richmond is a great place. The staff I encountered, front desk, breakfast lady and cleaning staff was friendly and willing to help. The location was good, just off I-75. It is a very busy area. There is a large... More

This hotel was disgusting. The rooms were filthy .... There was a dirty sock next to the bed, candy wrappers on the bed. Dust all over the carpet. The room smelled like smoke, even though it was a non smoking room. There was also mold in the bathroom. Walking in the lobby is cute and clean, the outside of the... More

I have stayed here several times before and usually pull in after a long day's drive. The rooms are always clean, the staff friendly and the breakfast pretty good. I was surprised to find that the hotel has changed to a Quality Inn. The rates were substantially (15-20%) higher than I have experienced in the past when it was a... More

This hotel was in a good location, and provided a great room, and an excellent front-desk staff. The room was comfortable, clean, and appealing. The flat screen television, gourmet in-room coffee, fluffy full-size towels, and very comfortable bed were all pluses. The breakfast options included gravy biscuits, bagels, cereal, waffles, fruit, juice, and coffee. Overall, the facility was well kept,... More

affordable! Stayed her for a cousin's wedding and although rooms a tiny bit dated, it was very clean, comfortable beds, and nice friendly staff. It is on a main drag across a very busy 8 lane street to a shopping district with dozens of stores and even a couple of big anchor stores so not a charming neigborhood or street... More