After a not-so-good experience at a Hampton in Morehead; my faith in the chain is renewed. The desk clerk assured me of a non-smoking room and purposely placed as far away from the smoking rooms as possible. Clean and fresh. Oh, and they were bringing out the fresh baked cookies when I arrived. The entrance from US 70 is a... More

My wife and I recently spent two nights at the Madisonville Hampton. The hotel is about three years old and is very nice. The entrance off W. Center St. is a little confusing as you get off onto what looks like an alley but just keep going and it will lead you to the hotel. You turn in at a... More

Staff at Hampton was very professional and courteous, rooms are nice, beds are heavenly, the FREE breakfast was delicious, everyone deserves this type of getaway More

Recently on a trip through Kentucky, our Ford Focus began having trouble. We made it to Madisonville late in the night. The Hampton Inn and Suites' staff welcomed us with excellent service, a clean, very comfortable room in which to unwind. I asked if there was a Ford dealership in town where we could have the car evaluated the next... More

Hotel was very clean, the staff was very friendly and helpful, and the environment safe. The only negative during our 3-night stay was our towels were not replaced with clean towels each day. One day I was able to get some from the cleaning person who was cleaning the next room. Everything else was very nice and I would definitely... More

Seems the previous complaints about customer service here have been rectified: I was immediately informed of a 100% satisfaction guarantee, and the room was called later to verify everything was satisfactory. All desk personnel were professional and friendly. Ditto previous poster about locating the hotel: follow your eyes, don't be panicked by the right turn at the red light. This... More

We stayed in room #104 with a king bed. I am thankful that they allowed early check-in and didn't charge us extra. We had driven all night (since 8pm) and at 11am the following morning I called and told them we were in dire need of rest. No problem, of course. Derick checked us in immediately upon arrival and had... More

when i stayed at hampton inn , in madisonville ky it was the worst stay ever. when i first got there it smelled terrible. dont get me wrong its a nice hotal but the staff and manager, and the smell is is aweful. when i ask who i can call to complain . do you know they didnt know. the... More

I had stayed here previously and the staff was nice but this time when attempting to check in the staff was so rude that I decided to go elsewhere. There is a new (about 2 weeks old) Comfort Inn about a mile away that was so much nicer that I would never stay at the Hampton Inn again. Housekeeping staff... More