I have had good experiences with Quality Inns in the past. This won't be one. The first room we checked into: small, had to hold down handle on the toilet for a flush, no fan in the bathroom. It just looked junky. Paint was all over, a lot of caulking was unfinished, a lot of gaps. It just had a... More

Have stayed at this hotel numerous times. The only complaint is the breakfast area. Attendant makes the waffles and does not offer them to all guests. This is very average for a Quality Inn and location can be intimidating. More

We reserved a room at this hotel ahead of time and arrived late at night and I was so tired, I couldn't drive any further. There is no elevator, which we could live with. We had an interior room, otherwise, the rest of the rooms are accessible from outside. When we opened the door to the room, the nightmare began!... More

The lobby is deceptively nice, but the rooms are dreadful and falling apart. I feel sorry for the staff, as their job is impossible. This place needs to be razed. More

This hotel was very dirty and I felt very unsafe here. The front desk people were not friendly at all. I could not even take a shower because the tub did not work. They had a breakfast but have never been at a hotel where you could not take the breakfast to your room to eat they would not let... More

Stay away! This hotel is a cockroach invested dump. They would not pay for us to switch hotels. At first they refused to refund our Choice Rewards Points. I can't believe that Choice Hotels hasn't taken away their franchise. The board of health should close this place down. The outside door locks don't work. There were live wires hanging from... More

Not a 5 star hotel but for this stay, I feel the benefits outweighed the negatives. I'll get the negatives out of the way first. Keeping the temperature of my room consistent was difficult due to the 1/2" gap underneath the door, which is an exterior door. Fortunately, it was only in the 40s and not sub zero so it... More

We planned a family trip to Louisville Zoo and thought staying at this hotel would be nice since it was so close to the Zoo. But after checking in we were horrified. EVERYTHING WAS GROSS! Upon walking into our King Suite we noticed mirrors, mini frig, and tables were not cleaned or dusted. And there were ROACHES EVERY WHERE!! Our... More

The hotel rooms are ok. Well equipped with TV, linnens, fridge, a/c. The full breakfast was very good; not too fancy, but you eat well. The main problem they have is that from the outside, the whole building looks completely deteriorated. The hallways are extremely dirty and smelly. This can completely frame you from going to the hotel. Had I... More