This hotel is an average three star hotel. I loved that breakfast was set up early (aside from the hot foods) so we could grab something to eat as we left early in the morning. The room we had had a seperate living room, kitchenette and a bedroom, seperated by a door.
Two things that I noticed though that were...
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My husband and I stayed here over night when we attended the Nickelback concert at the KFC YUM! Center. It was 10-15 minutes from the arena. The employees at the front desk were very nice and helpful. The room was clean. The beds were BEYOND comfortable. It was the best sleep we both had gotten in a while. The check-in/out...
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This was a great find in the Louisville area! A co-worker and I were in the Louisville area for a project for about a month and this was a great place for an extended stay. Terah was great to work with for our extended stay and Ashley at the Front Desk was always very helpful!
The "extras" and the rooms...
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Matt,
Thank you for the kind comments. It was our pleasure hosting you. We agree that both Terah and Ashley do a great job. We hope you to see you again soon.
Regards,
Roger Fultz
Director of Sales
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Stayed in King suite which was perfect having 3 people. One could go to bed while others stayed up watching tv. Loved having the mini kitchen for snacks. Hot breakfast was a money saver. Convenient location close to shopping, restaurants and interstate. Clean, friendly, very affordable. Very pleased. Had some noisy teen guests but they were quiet by 11pm.
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There are several things about the Hawthorn Suites that make it better than a normal hotel. First off, the rooms are much bigger and have a kitchen area as well as a living area. The kitchen has dishes, fridge, sink, stove, microwave, and some with dishwashers. There is a health club right across the street that is free for the...
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Wildcat83,
We thank you for your kind comments. We feel the same way about our "not just normal" hotel. Our hotel is great for the business person wanting extra room to spread out or for families that have to have the additional space. Also, guests staying with us for extended periods of time love that the suites are so large...
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have stayed here in past and put visiting relatives here. showing its age. It was a slam dunk when opened 9 years ago. Staff were exceptional. now not so much. breakfast not great and breakfast staff rude. night desk staff didn't recognize me as i continued to unload stuff within hour of check-in and asked if I was checked in....
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We are very disappointed we did not live up to our own standards of making each guest's stay here a memorable and positive experience. We take the utmost pride in providing unpararalled service and in this case we did not deliver. As a team we have begun discussions of how we can improve.
We thank you for your comments and...
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I stayed at the Hawthorn Suites by Wyndham Louisville East with my BFF March 2-4, 2012 during a Girls Weekend sightseeing in the city. I selected this property specifically based on the positive reviews I’d read on TripAdvisor and planned to use my Wyndham Reward Points for a 2-night free stay.
Based on reviews, my expectations before check-in were pretty...
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Stayed here for a business trip. They supplied a packnplay for our two month old, which was very handy.
Great location. Just a couple of minutes from the malls and main highways but far back enough to get away from the noise of the traffic.
Nice breakfast with the stay. Courteous staff. No reservations about stating there again.
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We had our family and friends stay at the Hawthorn Suites Louisville East for our son's wedding. We had a total of 19 rooms reserved for the weekend. Service at the hotel was excellent. Everyone in the group commented about how nice the hotel was. We enjoyed the large breakfast area. Mostly the breakfast was very good, but did find...
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