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Holiday Inn Airport South

3.0 of 5
6551 Parmount Park Dr., Louisville, KY 40213
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Holiday Inn Airport South
Ranked #60 of 95 hotels in Louisville
3.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    5
    4
    4
    2
Date Rating
Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 26 May 2012 NEW

I was not expecting this hotel to be in a lower/poor area. It's near the airport and we kept the AC fan on all night to block the airplane noise. The staff was ghetto (white girl at checkin counter had cornrows). Restaurant attached had locals that we're a little sketchy. Wish I would have paid more and stayed at a... More

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See 2 more reviews by Kristen B for Louisville
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 26 May 2012 NEW

Hotel is nice, outdoor pool and patio set up is recommended, need light free breakfast , I will come back .. More

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Jacksonville
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 15 May 2012

Due to a delayed flight, we didn't arrive in Louisville until 3:30am. We called the hotel during our layover in Baltimore to cancel the reservation that we had made an hour earlier. We were told to call back in the morning. Once we called back the next morning, we were directed to June, who is the rudest Although we weren't... More

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Baltimore, Maryland
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 7 May 2012

Ok. It was Kentucky derby week which was why the price was sky high. But the fact remains that the hotel was disgusting. When we first got to the room, there was an overpowering smell of raw sewage that kept getting stronger and stronger. We let them know at the front desk and to their credit, they fixed it right... More

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Dallas, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 February 2012

The hotel in of itself is fine but the staff appears to be disinterested and could barely get them to attend to me at the front desk. They appear to be there just to collect a paycheck. When I checked out early the woman at the front desk ignored me while she seemed to be having some sort of personal... More

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See 7 more reviews by GlenJMart for Louisville
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
5 March 2012

Dear GlenJMart, Thank you for taking the time to review our hotel. We are sorry that you our employees were not attentive to your needs. We are deeply sorry. We are currently looking into this situation. Our guest experience is our number one priority at our hotel. We did not provide that to you. The management is looking into this... More

Manhattan Beach, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 January 2012

Length of Stay: 4 nights Rate: ~$50 via Priceline Arrival: When I arrived at the Louisville International Airport, I stopped by the Information Desk by the baggage claim and asked them to call the 'Holiday Inn Louisville Airport" to have them pick me up. Shortly later, a shuttle arrived, but we were taken to the WRONG Holiday Inn. So, there... More

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ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
4 January 2012

Thank you for taking the time to review our hotel. We appreciate all of your comments. Your review was very detailed. It helps to provide us with a better understanding of the service our guests are receiving. We appreciate all of your comments. We will pass them on to our staff. We have brought your concern about the front desk... More

Dayton, Ohio
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 December 2011

Very nice hotel, very clean, good restaurant...................the room was extremenly large which was nice but the Television was too small which made viewing difficult. It was great to have a microwave and refrigerator in the room........................ More

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ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
4 January 2012

Thank you for taking the time to review our hotel. We appreciate all of your comments about the hotel. We are currently looking into upgrading our televisions. We are sorry for any inconvenience this may have caused you. Thank you for bringing that to our attention. We strive as a hotel to provide a clean, safe, and comfortable place to... More

Morris Plains, New Jersey
2 reviews
5 of 5 stars Reviewed 3 November 2011

This hotel is very close to many restaurants. Arby's, subway, Wendy's...This is an important factor to consider when travel in winter. The hotel is also very close to major highway and airport. More

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ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
7 November 2011

Thank you for taking the time to review or hotel. We appreciate your comments. We will pass these comments on to our staff. There's plenty to do and see while in Louisville - you can spend an afternoon exploring the Louisville Zoo or the Muhammad Ali Center. Churchill Downs is located a short five miles from us, so you can... More

1 review
1 of 5 stars Reviewed 24 October 2011

I booked 3 rooms for 6 nights - 18 total nights on Priceline. The morning we left I called twice to make sure the rooms were double queens and non-smoking. Both times the desk staff assured me that was correct and it was no problem. When we arrived however, we got king smoking (the whole top floor smells like an... More

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Indianapolis, Indiana
Senior Contributor
36 reviews 36 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 11 September 2011

I usually try and nick pick each hotel because I like perfection. I couldn’t find anything wrong here. Two year old hotel that was clean everywhere I went. Probably had the best shower of any hotel I have stayed in. Attached restaurant and bar with decent prices. This is the first one I have rated as 5 stars. More

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See 2 more reviews by cygnusx112 for Louisville
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
19 September 2011

Thank you for taking the time to review our hotel. We are so happy that you were happy with your accommodations. We appreciate your comments. We will pass them on to our staff. We hope that you will come stay with us again. As a a hotel we strive to provide a clean, safe, and comfortable place to stay. After... More

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Additional Information about Holiday Inn Airport South

6551 Parmount Park Dr., Louisville, KY 40213
Price range (per night):* 111 AUD - 162 AUD

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