We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 65 Lexington hotels »

Bluegrass Extended Stay Hotel

2.0 of 5
2753 Richmond Road, Lexington, KY 40509
Hotel amenities
Bluegrass Extended Stay Hotel
Ranked #30 of 65 hotels in Lexington
4.0 of 5 stars 33 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

33 reviews from our community

    Trip type
Traveller rating
    16
    5
    4
    4
    4
Date Rating
Cincinnati, Ohio, United States
1 review
1 of 5 stars Reviewed 21 May 2012

The hotel was not clean! We booked for a weekend get away and stayed two nights. The room looked nothing like the pictures, the coffee maker didn't work, and our sheets were stained. The management was rude and you can forget about the free cancellation policy. We will never stay here again! More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
23 May 2012

I am the hotel's manager, and I do not believe I had the opportunity to serve you. I am always polite and courteous with guests, and am disappointed that you felt the person you spoke with was rude. That's not tolerated in our business. The photos are accurate reflections of our rooms - if any thing is not working, we... More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 15 May 2012

The staff are friendly and extremely helpful. I stayed for three months and never had one complaint. The rooms are clean. The area is safe. There is easy access to grocery stores, Wal-mart, any type of food you are looking for is near, fast or sit down. The bed was very comfortable. The price was excellent. A full kitchen made... More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
17 May 2012

Welcome to Lexington! We're so glad you had a great stay with us and enjoyed our location on Richmond Road. We love the convenience, too. Your kind review is appreciated. More

Framingham, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 May 2012

I booked the Bluegrass because of the strong TA ratings and the bargain price. The price was certainly low, but I'd hardly call this place an outstanding value. The room was clean enough, but everything about the place felt cheap, from the flimsy towels to the institutional pillows to the plastic water cups to the soap slivers in the bathroom.... More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
6 May 2012

Thank you for the review; we depend on customer feedback to continuously improve our family-owned hotel. You stayed at a time we were sold-out, so the buzz you saw was from having a high volume of guests. The rooms we offer are the best price you’ll find in Lexington for the quality and amenities. If you need high-end linens and... More

Coxs Creek
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 23 April 2012

This hotel was a superb bargin. We were looking for a place last minute. It was super quiet, clean, just close enough to where we needed to be, but yet far enough away to be out of the main stream of traffic. Having a full kitchen was super nice so we didn't have to spend extra money eating out. More

Was this review helpful? Yes
See 3 more reviews by Gina1269 for Lexington
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
6 May 2012

I’m glad you enjoyed your stay! We love being on Richmond Road, it’s a great area of town. It would be great to have you as a guest again next time you’re in Lexington. More

Denver, Colorado
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

The owner and staff were terrific. They made accommodations for my medical equipment, suggested restaurants, drug stores, shopping locations, etc. Everything was perfect: the rooms were spacious and clean, beds were very comfortable, the location and the guests were quiet, and the price was very reasonable. I couldn't have asked for more. More

Was this review helpful? Yes
See 3 more reviews by AvidTraveler2555 for Lexington
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
6 May 2012

I’m so glad we were able to help; it was a pleasure to have you as a guest. Thank you for the kind review, your feedback is great to hear! We’d love to have you stay with us again any time. More

Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

This was like a small condo unit instead of a hotel room. It offered a full kitchen in addition to a nice bed. Everything was clean. Bed was comfortable. I was only stopping over on my way home, but would have gladly stayed another night. More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
6 May 2012

We would have been glad to have you stay another day! Make your trip longer next time, we’re happy to accommodate you. Your kind words are appreciated. More

Richmond, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

I am a college student who lived at this hotel over the summer, from May 2011 through early August. At first, I was very skeptical to stay because of some of the reviews that I had read. I had this picture in my head that it was going to be a dingy, dirty, sketchy place and I would not be... More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
6 May 2012

Awesome – so glad we could provide a place for you and your friend to stay over the summer. We enjoy accommodating our long-term guests and making sure they have a great experience. I’m glad you took advantage of the free amenities that help our guests who are on a tight budget. I don’t like hidden fees, and we don’t... More

Brisbane, Australia
Top Contributor
144 reviews 144 reviews
Reviews in 82 cities Reviews in 82 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 27 August 2011

This hotel is good for an overnight stay. I would stay elsewhere if staying longer. Stayed in 231. Room clean and tidy. Neighbors were a bit dodgy. They had been drinking and were a bit noisy and made us feel a little unsettled. Staff at front desk was not very helpful when checking in. Location is good. Breakfast is coffee... More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
8 September 2011

Hello, I’m glad the room met your needs for your short stay in Lexington, we double-check to make sure every room is clean and well-kept. I’m very sorry that you were uncomfortable with the neighboring guests or were not pleased with assistance by front-desk staff. We don't tolerate anything but excellent customer service ,and I'm happy as manager to personally... More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 16 August 2011

My husband and I stayed here while relocating to Lexington from Maryland and we can't believe how caring and helpful the owner and staff are here. It is located in a safe and convenient location. The hotel grounds and the rooms are immaculate. No rowdy guests. We are very impressed ! More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
8 September 2011

Thank you so much for your kind words! We are a family-owned hotel that takes pride in making sure our guests are treated well and satisfied with their stay. Making sure our rooms and grounds are well-maintained is among our highest priorities. We’d love to see you again the next time you’re in town. More

N/A
1 review
4 of 5 stars Reviewed 11 August 2011

I would just like to take the time to share how helpful several of the STAFF of the Bluegrass Extended Stay, Lexington, KY were. I was passing through on my way back home to GA. I first checked in and was given great customer service by one of the night attendants. Later after I checked out I realized that I... More

Was this review helpful? Yes
Sami Shalash, General Manager at Bluegrass Extended Stay Hotel, responded to this review
8 September 2011

Thanks so much for your kind review. We hire staff we can count on to provide excellent customer service, and are so glad we were able to find your phone and mail it back to you safely! We look forward to your next stay with us. More

Travellers who viewed Bluegrass Extended Stay Hotel also viewed

Ramada Limited Lexington
3.5 of 5 stars 48 Reviews
Lexington, KY
Show Prices ABS:HotelCheckRates-d124088?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Holiday Inn Express Hotel & Suites Lexington Northeast
Show Prices ABS:HotelCheckRates-d1026632?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
La Quinta Inn & Suites Lexington South / Hamburg
Show Prices ABS:HotelCheckRates-d225048?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 65 hotels in Lexington, ranked by popularity »

Been to Bluegrass Extended Stay Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Bluegrass Extended Stay Hotel

2753 Richmond Road, Lexington, KY 40509
Price range (per night):* 52 AUD - 75 AUD

Owners: What's your side of the story?

If you own or manage Bluegrass Extended Stay Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Bluegrass Extended Stay Hotel
Show the lowest price for this hotel (from our partners)
Show Prices