I was very disappointed..... the pool was closed and they didn't even tell us when we booked the rooms. Our whole night was ruined because of that. Found cigarettes under the dresser in a SMOKE FREE room. Had to report the room to the front desk right after we walked in our rooms because of smoke. We of course didn't... More

when we checked in we were told the pool was closed for the weekend they should have told us that when we made our reservation, also all the food on the breakfast bar was cold you had to heat it in the microwave, and we kept loosing our internet signal, they told us to move around in the room. More

Before this week it had been about ten years since I had stayed at the Capital Plaza Hotel. I was pleasantly surprised by the service, updated condition of the room, and free internet. I would have given 5 stars, but the outlet where I tried to plug in my computer didn't work. (I verified that by plugging in a lamp... More

Excellent internet service. Good service at the front desk. Has made improvements since it was the Holiday Inn. Pool wasn't working the night I was there, but sauna and exercise rooms were available. Windows crack a few inches, which I enjoy. The lobby looks good, and the bar area looks lively and inviting. The sofas and chairs near the waterfall... More

We were staying at the hotel with a large group of friends and family for a wedding. it apparently had been a holiday inn in a past life. we were in a king room on a high floor and the room was a good size with an easy chair and sofa so plenty of room to have people in to... More

I recently spent a very comfortable week at the Capital Plaza while attending a conference. The hotel is very clean and housekeeping did a wonderful job with my room. The bed was very comfortable. I was able to get a refrigerator for my room and it was no problem. As a female traveler, I always felt safe. The location allowed... More

Stayed here on a family trip. This is a neat conference center-style hotel with a bar and restaurant downstairs. Very clean and the staff was outstanding. I loved the message to their guests that started with, “Because this hotel is a human institution to serve people, and not solely a money-making organization, we hope that God will grant you peace... More

Stayed for 2 nights over July 4th weekend. Frankfort downtown is a ghost town on weekends, and the hotel restaurant wasn't open much of the time. This was a disappointment, as was the empty pool. The rooms were very clean and the bed and pillows were comfortable. Good choice for the money if staying in Frankfort. More

Was traveling through and I don't like staying in cookie cutter hotels. This place looked like it might be a place I would like, and boy was I right. When I walked in the entrance, a cascading waterfall greeted me right in the lobby. What a unique and welcoming feature. At check in, the friendly front desk clerk asked me... More