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Courtyard by Marriott Cincinnati Airport

3.0 of 5
3990 Olympic Boulevard, Erlanger, KY 41018
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Courtyard by Marriott Cincinnati Airport
Ranked #4 of 9 hotels in Erlanger
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43 reviews from our community

    Trip type
Traveller rating
    8
    19
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    6
    2
Date Rating
Laguna Niguel, California
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 9 May 2013

I used to stay at this location a few years ago and was disappointed the rooms had not been updated. They do have the nice new Courtyard Lobby. The rooms are long in the tooth but its a decent value considering how close it is to CVG.

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Dalton, Georgia, United States
1 review
5 of 5 stars Reviewed 7 May 2013

I teach 5th grade, and we recently took 32 students and their parents to the Creation Museum. That's no easy task! We stayed here for two nights. When we arrived, the staff was well prepared and had us checked in very quickly. They were very friendly and went out of their way to accomodate us, even when we had a... More

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lisaedwardscvg, Manager at Courtyard by Marriott Cincinnati Airport, responded to this review
16 May 2013

Tammy, I wanted to start off by thanking you for choosing to stay at our property with your group! We take pride in our new set up and we're definitely glad you were pleased with the rooms. Additionally, we're glad to hear about the service you received and also wanted to thank you for giving your feedback on your experience!... More

Cambridge, United Kingdom
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 29 April 2013

Ok first off, the staff in this hotel are great, from the manager to the girls that work the bar/bistro (Nicky and Lisa) But the hotel itself? Reception area is nice and modern, and that's where it ends. The suites are not really suites, very small, no fridge, no microwave, tired and dated décor and very shabby beds and bedding.... More

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Minneapolis
Top Contributor
73 reviews 73 reviews
72 hotel reviews
Reviews in 57 cities Reviews in 57 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 24 April 2013 via mobile

My group stayed at this property due to a flight cancellation. Having stayed at plenty of Courtyards this property has the new lobby design. The rooms are standard Courtyard. Only real complaint was my room smelled like someone had smoked ad the hotel had tried to clean it up. Didn't really work. The staff was friendly. We didn't have a... More

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Marquette, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 9 April 2013

The property is just average to slightly below, as it is starting to show its age. But, the service we received from the front desk and housekeeping staff was well below expectations. Our room did not get cleaned one day even though all of the other surrounding rooms had been taken care of. When I politely inquired about it to... More

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Lincoln, Nebraska
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 27 March 2013

Courtyard in Erlanger changed their lobby..greeted by vibrant blue and new bistro. Phoned the property day before to check on requests in room. Oliva, very pleasant and made sure requests were in record. Check in was a breeze with Michael. Loved the Bistro Nickie was great at the counter. Had two young granddaughters for the night and they loved the... More

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lisaedwardscvg, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review
16 April 2013

WOW! Thanks so much for your great feedback, we really pride ourselves on our service and we are fortunate to have such great team members. We are so glad you had a great stay and enjoyed your experience. That is what we are here for and hope to see you again soon! -Jim MacFarlane, General Manager More

Cincinnati, Ohio
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 15 March 2013 via mobile

Convenient location to CVG airport and easy highway access to Cincinnati area. Standard Marriott property with comfortable rooms and the expected amenities including a small store. Starbucks in the lounge area was a bonus. I stayed on the 4th floor and found it to be quiet and comfortable. I was only there a single night so I can't say I... More

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Front Royal, Virginia
Top Contributor
76 reviews 76 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 24 February 2013 via mobile

Very nice staff and not far from the airport. Your average Courtyard so you'll definitely know what to expect. "Bistro" in lobby was an unexpected site. Starbucks, to boot. No problems here at all. I'm sure if in the area again, I'd choose this hotel over others.

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lisaedwardscvg, General Manager at Courtyard by Marriott Cincinnati Airport, responded to this review
16 April 2013

Thank you so much for sharing your feedback with us and I am sorry we didn't meet your expectations. We use your feedback to further improve our service and will certainly use this for training purposes. The hotel went through a major renovation and we typically wow our guests when they see it. We do appreciate your comments and hope... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 February 2013

This is a great place to stay for business, lobby is updated with newer market place and common area. Staff is very nice, rooms are average. Was with several colleagues and we found the common area comfortable and a productive place to work. Nice little bar too.

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Lexington, Kentucky
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 January 2013

We limped into the hotel (where we had reservations) as starting having car trouble 2 miles before we got there at 5:00 on New Year's Eve. The clerk was extremely helpful. Got us the phone number for local Honda and printed directions of how to get there. I was so frazzled from car trouble I regret I didn't get her... More

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Red Roof Inn Cincinatti Airport
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3 of 5 stars 45 Reviews
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Additional Information about Courtyard by Marriott Cincinnati Airport

Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard By Marriott Cincinnati Airport Hotel
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott
Address: 3990 Olympic Boulevard, Erlanger, KY 41018
Phone Number:
Region: United States > Kentucky > Erlanger
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Erlanger
Price range (per night): 89 AUD - 157 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
**NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more   less 
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Courtyard by Marriott Cincinnati Airport
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