We have stayed here several times this year visiting my daughter on campus and have always found it a good value. This morning at 8:30 housekeeping woke us up persistently knocking as I called to them we were still sleeping. I hurriedly dressed and opened the door to tell her we were still sleeping. I was then asked when we...
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While visiting Bowling Green KY again we stayed at the same HI. Still a very clean place and great location. Many places to eat close by and a very safe area.
HI needs to upgrade their TV and channels. Old box style TVs and channels are limited. Could not get ESPN.
HI also needs to update their rooms with refrigerators...
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Reviewed 25 August 2011
Until last week, I had not stayed at the Holiday Inn University Plaza for at least three years. I had been staying at the Hilton because of increasingly bad experiences with threadbare rooms and poor maintenance at the HI University Plaza. But I had heard (erroneously as it turned out) that the HI had been renovated. So I stayed there...
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Chuck C - Thank you for taking time to write a review of our property. Please accept my apologies for the way you found your room, especially the bathroom. I assure you, this is absolutely not the standard by which we operate the hotel and I will be sure to address this with our team.
We are planning on beginning...
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I stayed in this hotel for a week on a business trip. My boss chose this hotel, believing it would be nice since it is attached to the Convention Center. The room stank, dusting was poor, the tub was stained and the nightstand had "sticky" spots all over it. I had to immediately leave the hotel and purchase fabric and...
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Dear LMH42012,
Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding...
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Got this hotel for $50 on Priceline, so was happy before I even walked in. But...not sure why, but there were about 20 people blocking the front entrance and all were smoking. One of which looked to be 8 months pregnant. She was classy. I wished the staff would have moved these smokers to another location. Check in was easy...
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Thank you for taking the time to provide us with a review of your recent stay. We appreciate the feedback and will use it to improve our facility and services. We are preparing to upgrade the facility beginning later this year and you will not be disappointed.
We hope that when your travels bring you to Bowling Green that you...
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I booked a room through internet and then called hotel's front desk a night before for a two queen bed room. Person at the front desk confirmed our room. We arrived on 31 of March. En route to Houston, TX, we arrived after a 15 hour drive from Toronto, Canada. Person at the front desk told us that despite our...
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Thank you for taking a moment to share your experience. I will be sure to use your comments as a training tool with our Front Office to improve the experience. I apologize that we were not able to accommodate your room type request and that you had a disappointing experience. We value each of our guests and want each guest...
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Staff was excellent. Very friendly and helpful. Room was ok. Hotel needs some updating, but it was ok. Desk in room needed to be wiped down. Sheets were scratchy so my son had to sleep on top of sheets. I agreed with his criticism. Our sheets were better than his for some reason.
Thank you for taking time to provide us a review of your stay with us. We greatly appreciate the positive feedback regarding our staff. It is our goal to provide nothing less than excellent service and we love hearing about it when we accomplish our goa!.
I will certainly share your comments regarding the sheets and the desk with our...
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We went to see our sons compete in a Regional Championship at E.A Diddle Arena. Hotel is conviently located near a mall and the Arena. Lots of restaurants nearby. The hotel had a great atrium, clean rooms, and friendly staff. They could cut back on the chlorine in the ponds, though. Overall, had a great stay and will definitely return.
Thank you for taking time to give us a great review! We are only minutes from I-65, Downtown, Western Kentucky University campus, and a host of shopping and dining destinations. We were very happy to hear that you enjoyed your stay at the Holiday Inn University Plaza Hotel.
Thank you for choosing the Holiday Inn University Plaza Hotel! If I...
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Our corvette club scheduled a visit to Bowling Green, KY to visit the corvette assembly plant and the National Corvette Museum. We had originally planned to stay at another Holiday inn in the area but there would be no working elevators so we switched to this one. Glad we did. It has an enormous open atrium throughout the center of...
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Thank you for choosing the Holiday Inn University Plaza Hotel as your lodging destination. Each one of our staff members appreciate you taking the time to provide us a review of your stay. We hope you enjoyed your visit to the National Corvette Museum, Bowling Green, and the Holiday Inn University Plaza Hotel. We look forward to seeing you again!...
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Very nice property. The first room we were given had a bed that was bowed, but we were moved immediately without any issue. Location was great also. No complimentary breakfast, but not that big of a deal.
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