overall the motel was decent...for a cheap motel. As far as the stay I had to contact front desk a couple times to get the wifi to work. No receipt was offered and when I inquired I was told they can't give me a reciept. Two months later I am still trying to collect my rewards from wyndham rewards. First... More

On a motorcycle trip from Orlando to Russell to visit a friend. First: The Indian lady at the front desk apparently hates her job, since she was extremely rude. Second, the same rude Indian lady called my room at 11:30!!! to have me move my motorcycle from the parking space in front of the satellite dishes!!! I had been asleep... More

The steaff was friendly and helpful in every way possible. The room was clean and neat. No issues - and believe that I looked for anything and everything! More

In 35 years have never had the experience of a hotel not providing a receipt. In order to collect expenses, need a receipt upon departure. The East Indian lady had not done a night audit, so asked me to come back later in the afternoon. I work for a living and would be 100 miles away that afternoon. The accomodations... More

My husband and I have stayed in this motel quite a lot over the last few years and usually have been satisfied, but not this time. The motel is in need of some major cleaning and repair. The hallway stunk like bad body odor and stale cigarrettes. The hot tub was unavailable for use with a sign on the door... More

On 20 aug I made a reservation online for 31 Aug. I cancelled the reservation on 29 Aug online. I have confirmation numbers for both transactions. In Sept when I reviewed my credit card bill I noticed a charge for TWO rooms at Super 8. I contacted the Super 8 in Rawlins, WY, the clerk took my name and number... More

Someone forwarded me several negative reviews of the Super 8 motel in Russell, Kansas--just off I-70. I couldn't believe what I read--dirty, impolite, bad service. I'm a contractor who did several weeks of work in and around Russell in fall of 2004, using the Russell Super 8 as my home-away-from-home. Sometimes I'd stay several nights in a row, sometimes only... More

My family and I travel back and forth from CO. to Kansas City several times a year. Our decision was based on staying at this motel mainly because of the staff, cleanliness and professionalism of the manager. My family was always treated like family. The rooms were clean, with the nicest, friendliest maids, always greeting us with a smile and... More

I had a guaranteed reservation at this hotel and was denied a room without even an apology. After contacting Super 8 for months regarding getting compensated for being denied the room (they promised me that I should and would) they did nothing and finally refused to even attempt to. I was told multiple different stories and finally told that too... More