We stayed here the first week of April on our way home from Arizona. The property looked clean and maintained and there were several area places to shop and eat within a short walk or drive. We checked in and received our rate, but it wasn't a very good rate. Our room was nice and clean, no issues there. The... More

The blanket had urine on them and I tried 3 times to get clean ones. Had to get my own blankets out of the car for my kids to sleep on. Staff called me a liar and did nothing to help. There was also black hair all over the bathroom. I would not stay here at any cost.

We were forced to stay in Ottawa, Kansas after the timing belt gave out on our car. Since the mechanic couldn't get to it until the next day we had to find a hotel to spend the night. We weren't expecting much and were greatly surprised and satisfied with our stay. The associate at the front desk was very friendly... More

Dirty carpet with need of replacement, not cleaning...ripped fabric on furniture...dirty grout/tile in bathroom. Would definitely encourage you to find a better place to stay and would definitely not recommend this place for the price! I find it hard to believe that ChoiceHotels/Comfort Inn allows them to keep their franchise! Dark rooms that are poorly lit with inadequate florescent bulbs.... More

Everything was fine including front desk assistance. AC was a little loud and carpet in our room needed a shampoo. All-in-all we would stay again on our way through the area.

Ottawa is a small town, this hotel is right near the highway from Kansas City, and next to Applebee's. The hotel was in fair shape, it could use an update, but it was not a problem. I really enjoyed their swimming pool, since it had a lot of customized features, you could tell it was built by someone with a... More

the concept of hospitiality is not understood at this hotel. The fungus was among us in the bathroom. We complained and asked for another room but it did not happen. breakfast is cleared at 9:00 SHARP even on holidays and Saturdays. The breakfast attendant informed us at 5 til 9 we were out of luck for sausage because she would... More

A nice experience. Room was fine, breakfast was really good, people were helpful and I would stay there again. Nice restaurant - walking distance away.