We do not have roaches in the hotel. Inspections are done 2 times a month and are regulated. We have a company that comes in and sprays twice a month (just as most hotels do) because guests unknowingly bring insects in with their baggage so it is just a policy to perform this task. We would be happy to make... More

We are pleased you liked the staff. The rooms were at the lower end of the prices that are charged for Nascar Weekend hotels. Some of the hotels were charging as much as $400.00 a night closer to the event. this type of situation has been going on for many years in many businesses it is called supply and demand.... More

GET what you pay for is the idea behind any business isn't it? The public asked for an economical stay in these hard times and our hotel is giving it to you. The frills are if you want to pay for a room that has an amazing breakfast that when in fact you can pay $10.00 for one down the... More

Bed bugs is a national epedemic. It is not due to cleanliness of rooms but comes in off of guests, shoes, suitcases, animals etc. We have made some major changes to policies to try and keep the critters out of our hotel, which by the way you will find them at the most expensive hotels in this area. We no... More

It's very good to know that you are so conscientious to write so many reviews on hotels. I am surprised to hear you say you had a poor experience at our hotel as our hotel is extremely clean and we have a wonderful housekeeping staff. I have seen the rooms and spot checked them after staff have completed their tasks.... More

Our hotel meets the guidelines of providing handicapped accessible rooms. No hotel provides shower chairs for the rooms. I checked with some of the other hotels in the area and each one told me that they are not aware of any hotels that provide shower chairs. I understand your frustration. I spoke with you myself and did attempt to put... More

There is a 24 hour desk clerk available. As the sign says on the door you may come to the office at the Days inn which is on the same property to meet your needs. I am confused whehn you say the cleaning staff does a good job and then say the room is somewhat dirty.You are right we have... More

We have many more double rooms than king rooms and it is surprising to me that they would not change you to a double room. The front desk always carries extra towels and would have been glad to have the housekeeping staff meet your needs. Unfortunately most of the housekeeping staff don't speak english and probably did not understand what... More

Knights Inn is a national chain and under Wyndham. Our housekeeping staff is extremely good and the housekeeping supervisor has been with us for years. I inspect the rooms randomly and have always found them to be very clean. If you had problems with a front desk staff I would love to know what occured that has upset you. We... More