First of all, I've been reading the other reviews and laugh at how pathetic the responses are from management. I don't give a crap how comparable you think your prices are to other places...it doesn't make your hotel a good value. My husband surprised me with a night there for me and our kids. I'd been there before to visit... More

We surprised our daughter with a one-night stay for her 5th birthday, and ended up being suprised ourselves with the excellent experience we had. At check-in, the staff was very friendly and made my daughter feel very special with a birthday button, frame, and special waterpark wrsitband. Because it was mid-week and the hotel was not very busy, they even... More

We stayed at Great Wolf Lodge and had a great time. The indoor waterpark had the perfect temp for water even if you were not swimming you did not get chilled. The lifeguards where top notch in their jobs - very impressed at how serious they took their jobs. The hotel room was clean and updated interior and very comfortable.... More

We visit Great Wolf every summer. Our last visit was in June 2011. I felt compelled to write this review after reading about others experience with poor service as that has never been our experience. Two examples, at our last visit my 6 yr old lost his paw pass. At first they said there was nothing they could do about... More

My family really enjoyed our stay at Great Wolf Lodge. We planned this trip with very little notice and we were short on funds but it was the perfect choice for a mini getaway. I have three children ranging in age from 18 years to 2 years and there was something for everyone. My youngest liked playing in the wading... More

We arrived on Christmas Eve and thought the lobby was really decorated nicely. We went to our room on the first floor and we were immediately shocked by the noise level coming from the room above. There was nothing great about the room. The kids area was cute, but this was far from luxury. Our bed was horrible. Within two... More

Took the family to KC's Great Wolf lodge last 4th of July weekend. We opted to go here instead of the lake because at the time Missouri was fluctuating between monsoon style downpours, and near 100 degree temps. This seemed like the only way to guarantee that the kids would get their required swim time in. It turned out to... More

Ok, first of all, we arrived at 3:45p to check-in. After a 50 minute wait in line, the clerk informs me our room is not ready, that was paid for in advance! An additional 65 mintues goes by and still no room!! I return to the line to see what is the hold-up. Now, they are trying to give me... More

Great Wolf is a great place to spend some time. I was not to impressed with the people that worked there. We had problems when checking in. We had a total of 4 rooms and the girl at the fron counter said we could not check in till 4. I have stayed at the one in Grapevine Tx a few... More