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Staybridge Suites West Des Moines

2.5 of 5
6905 Lake Drive, West Des Moines, IA 50266
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Staybridge Suites West Des Moines
4.0 of 5 stars 37 Reviews
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37 reviews from our community

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Date Rating
Iowa
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I have stayed at this hotel numerous times for business and pleasure. The room we got this time was a 2 room suite with 2 queen beds. The room was huge for 2 people, but we enjoyed the kitchen area and ample living space. The issues we had were primarily with the bathroom and the carpet outside the elevator. We... More

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Connie Nicholson, General Manager at Staybridge Suites West Des Moines, responded to this review
9 May 2012

Thank you for staying with us at the Staybridge Suites in West Des Moines. We always appreciate guest feedback. Safety is very important to us and we will be stretching the carpet in the hallways to ensure that no one trips. Our staff has addressed the maintenance and cleanliness issues in the bathroom and pool area as well. We hope... More

Northfield, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 April 2012

This hotel is very clean, the staff very friendly and attentive. The morning breakfast is extensive with a wide range of warm and cold offerings. Unfortunately, the physical plant, while visually appealing, is lacking. The most important to us was the painfully slow wireless internet service. The facility appears to have about nine different internal wireless networks, but both I... More

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Connie Nicholson, General Manager at Staybridge Suites West Des Moines, responded to this review
9 May 2012

Thank you for taking the time to review our hotel. We have recently upgraded our Internet Service to allow for faster connections and additional bandwidth. I have addressed your other comments with our Maintenance staff to assure they pay closer attention to detail. We appreciate your feedback so that we can make your next stay an enjoyable one. More

USA
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 23 February 2012

A bit disappointing for a Staybridge hotel. I had a five (5) day stay here and found the room and building in general to be average at best. I've stayed at other Staybridges and have always enjoyed the lodging. Much less here. Noisy rooms - poor construction - floors and walls, you can hear yourself walking in the hall. The... More

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IHGCare, Guest Relations IHGCare at Staybridge Suites West Des Moines, responded to this review
20 March 2012

Dear TrvlgMan, Thank you for taking the time to leave a review. I'm sorry to hear of your disappointment. I would like to happily let you know, In the very near future we will be doing a remodel of the hotel. All tile in the bathroom floors will be replaced as well as other areas of hotel. I hope you... More

Grand Island, Nebraska
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 February 2012

We had all of our family members together for Christmas. We were all well pleased. There complimentary hot breakfast consisted either bacon or sausage and tater tots. In addition there was mixed fruit, bananas, apples and oranges. A waffle iron made great waffles.All eight of us including two young grandchildren were very well pleased with this breakfast. The front desk... More

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Branson, Missouri
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 December 2011

The Hotel allowed me to check-in early for a starter. The Hotel Front Desk Clerk was speedy and knowledgeable as well as polite. The Lobby is decorated and provisioned quite well and was a pleasant surprise. The room was 1st rate. It was clean and comfortable with a gigantic work desk that was just 1st rate. The speed of the... More

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Eagle, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 September 2011

We stopped here on our way home from Colorado. The room was big, with a king size bed, couch and kitchen. It was more than we needed for an overnight stay. Nice towels. They offered a very good free breakfast that included scrambled eggs, American fries, sausage, fresh fruit, coffee cake, pound cake and more. Breakfast didn't start unti 7:30... More

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NYC
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 21 September 2011

Rooms were clean, but poorly lit. Bathrooms are aging. Food smelled nasty so we went out to Joes Crab Shack which was actually nasty. Overpriced and it seems that there are btter properties in the immediate are.

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Davenport, Iowa
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 August 2011

This is the 3rd time I have stayed here for business since there is a corporate rate and was recommended to stay here by the company. It is close to the mall and resturants. The room was quiet, clean and very roomy. I did have issues trying to connect to the internet so just gave up. I had joined the... More

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dkoble, Regional Manager at Staybridge Suites West Des Moines, responded to this review
30 August 2011

Thank you taking the time to review your recent stay with us at the Staybridge Suites in West Des Moines. We appreciate your comments and will use this as an opportunity to improve. We have recently boosted our Internet Bandwidth throughout the hotel and added addtional access points that has dramitcally improved upon our Internet service. The hotel has went... More

Waterloo, Iowa
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 August 2011

This extended stay hotel is in a nice, quiet neighborhood on a small lake a few blocks from the interstate. They have a nice free breakfast buffet, indoor pool, whirlpool, and exercise room. OnTuesday, Wednesday and Thursday nights they serve a light dinner. There is free wireless in all areas of the hotel and the rooms are clean and have... More

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dkoble, Regional Manager at Staybridge Suites West Des Moines, responded to this review
30 August 2011

Thank you for your nice review! We always appreciate hearing feedback from our guests and use them to improve upon our services. We hope to see you the next time you are in West Des Moines. More

Waterloo, Iowa
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 August 2011 via mobile

I was in a handicapped room not by choice. Not sure how the regular rooms are but this one was cramped. No work desk for a laptop. Bathroom was awkward for a non-handicapped person. Breakfast buffet was great except the eggs were cold.

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See 2 more reviews by Huberm for West Des Moines
IHGCare, ihg care at Staybridge Suites West Des Moines, responded to this review
17 August 2011

Dear Huberm, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously. It helps us gauge what we are doing right and what... More

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Additional Information about Staybridge Suites West Des Moines

6905 Lake Drive, West Des Moines, IA 50266
Price range (per night):* 135 AUD - 183 AUD

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