Very good service, helping staff and a free continental breakfast.The swimming pool was clean, warm and very nice.The experience of the stay was good with quietness, comfort and relaxing.This is a beautiful hotel.

We've stayed at this hotel for a number of years during the holidays, but weren't sure what to expect this year since our family there had told us of the change in ownership. While we missed seeing the same friendly faces we had in years past, the current owners seemed very pleasant . At any rate, the hotel seemed much... More

My husband and I stayed here one night while on a last-minute road trip to West Bend. Beware that this hotel uses the term "suite" quite loosely. When making the reservation, my husband was told we had a reservation for a one king-sized bed suite. In actuality, our room was not at all a suite, but a typical, small hotel... More

I have stayed at this hotel many times for family reunions. As stated in the other reviews, it can be noisy, but is comfortable and convenient. Unfortunately, the management has changed. I reserved a suite with 2 beds and a pull out sofa several months in advance. My room was not available. I was told I could have a one... More

This is a beautiful little hotel in a little tiny town. I think West Bend is smaller than a thousand people but most that come here are probably coming to see the Grotto. There is really no need to stay in a larger town because this hotel has it all. Nice, clean, rooms that are well decorated and comfortable. Even... More

We stayed at the Park View for one night during a family reunion in West Bend. On the plus side, our suite was very clean, nicely decorated, check-in was a breeze and the continental breakfast was more than adequate. The major negative is the noise level at the hotel-and most of the guests were our relatives! You can hear running... More

If you are looking for a hotel with paper thin walls, all night partying with unsupervised drunken guests that keep you up till nearly sun up, then this is the place for you. The layout of this hotel has placed many rooms very near the conference room used to host wedding parties until after midnight with loud bands and loud... More