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All 10 Urbandale hotels

Hilton Garden Inn Des Moines/Urbandale

3.0 of 5
8600 Northpark Drive, Urbandale, IA 50322
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Hilton Garden Inn Des Moines/Urbandale
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Ranked #1 of 10 hotels in Urbandale
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66 reviews from our community

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Date Rating
Kansas City, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

This is a good hotel with easy access to the highway, but without highway noise. The hotel is fairly new and the facilities are all very good. It has the standard things you would expect from a Hilton Garden Inn including bar, breakfast area, business center and workout area and they are all good. The staff here is very friendly... More

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Lincoln, United States
1 review
5 of 5 stars Reviewed 9 May 2013

I normally stay at a Hampton Inn, also part of the Hilton family of hotels. There breakfast is included in the stay but it was an extra charge at this Hilton Garden Inn. That is the only negative thing I would say about this facility. It was lovely, clean, friendly and affordable. Highly Recommend

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JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
16 May 2013

Hello! Thank you for the review of our hotel! I am glad you enjoyed your time here & in Iowa! I wanted to share with you for future travels, that you can get breakfast included in your rate at a very discounted price at all Hilton Garden Inn hotels if you book the "bed n' breakfast" deal. It is good... More

Johnstown, Colorado
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 May 2013

Stayed one night for work...was pleased to see a Texas Roadhouse in the same lot. Great location, and exactly what I expected for the brand. Friendly staff, very helpful with local businesses (food, stores, gas, etc)

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JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
3 May 2013

Hello! Thank you for reviewing our hotel! I am glad you enjoyed your stay here & the surroundings! Hopefully your trip to the area was a success as well. We will look forward to having you back soon as our guest! Enjoy your day. Thank you, Jennifer More

Cabot
2 reviews
5 of 5 stars Reviewed 26 April 2013

I have to say the service was top notch at Hilton Garden Inn Hotel for sure! From the moment we entered the lobby we were welcomed and taken care of till the moment we left. We can't say enough about our stay at the Hilton Hotel. All the little touches like the water bottles at check In. The room was... More

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Review collected in partnership with Hilton Garden Inn

JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
8 May 2013

Hello! Thank you for your kind review of our hotel! I am glad you enjoyed your stay with us & appreciate your reccomendation for others to be our guest too! We will look forward to your return! Feel free to contact me if I can be of any assistance to you on a future stay here. Have a great day!... More

Woodbury, United States
1 review
5 of 5 stars Reviewed 25 April 2013

We had the 1 bedroom king/whirlpool suite for our family of 3. It was a great value, but a little noisy since the room was by the elevators. The noise wasn't too distracting and was a non issue in the bedroom part of the suite. NOTE: All King beds at this hotel are pressure adjustable beds. We didn't know this... More

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Review collected in partnership with Hilton Garden Inn

JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
29 April 2013

Hello! Thank you for taking time to review your hotel stay with us. I truly appreciate your feedback! I am glad you enjoyed your time here. I apologize that we did not tell you at your time of check in that your bed was adjustable. I will make sure to remind our staff of this important detail. If there is... More

Princeton, United States
1 review
4 of 5 stars Reviewed 17 April 2013

Overall the hotel was good. The only thing bad was that the pool was way too cold and the hot tub was way too hot. I could not use either of them. The front desk was very helpful as I was waiting on a fax from my sister.

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Review collected in partnership with Hilton Garden Inn

JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
19 April 2013

Hello! Thank you for reviewing our hotel after your recent stay here. I truly value your feedback! I am very sorry for the cold water you experienced in our pool area. Please let me know if there is anything I may do for you to make this past experience better! Our goal is to provide each guest with a great... More

Auburn Center, Pennsylvania, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 of 5 stars Reviewed 13 April 2013

Stayed here for the week while in Des Moines on business. Overall the hotel was appointed very well, clean and comfortable. Although the beds weren't the best even with the "sleep number" settings. They provide a very nice breakfast with fresh fruit, yogurt, sausage, eggs, bacon and more. Conveniently located in Urbandale.

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JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
15 April 2013

Hello! Thank you for taking the time to review our hotel! I truly appreciate your feedback. I am glad you enjoyed your time here & hope your trip to the area was a success as well. We look forward to having you back as our guest in the future. Please feel free to contact me if I can be of... More

Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 April 2013

This was my third stay and probably my last until a refurb. The staff is great. The entire place is clean but it has even it's share of youth sports teams, parents and coaches. The place is packed with them most weekends year round. Rooms are drab and outdated. The lobby is nice but once beyond that it just looks... More

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JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
9 April 2013

Hello! Thank you for your recent visit to our property & your feedback! I truly appreciate both. We are currently starting to upgrade our lobby & carpet in our guest rooms. I hope that you will provide us another chance in the future to earn your business back. Please feel free to contact me if I can be of any... More

1 review
5 of 5 stars Reviewed 5 April 2013

This is the second time I've stayed here at the beginning of my "post easter" trip. It such a great place. The friendliest staff, great amenities, and I recommend the "bed and breakfast" package - great breakfast. Overall, very comfortable.

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Review collected in partnership with Hilton Garden Inn

JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review
9 April 2013

Hello! Thank you for taking the time to review our hotel! I am glad you enjoyed your stay here & appreciate your return business! It is because of great guests like you we continue to be successful in our service. We will look forward to seeing you again. Have a great day! Thank you, Jennifer More

Nebraska City, Nebraska
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 12 March 2013

We needed a room for just a night and this worked out perfect. We received a warm welcome upon arrival, and the rest of the staff was friendly as well. The room was pretty standard, and we had a good night's sleep. Just wish we wouldn't have been in a hurry in the morning otherwise we would have enjoyed the... More

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Hilton Garden Inn Des Moines/Urbandale
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Additional Information about Hilton Garden Inn Des Moines/Urbandale

Also Known As:
Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
Hilton Garden Inn Des Moines/Urbandale Hotel
Hilton Garden Inn Urbandale
Hilton Urbandale
Urbandale Hilton
Address: 8600 Northpark Drive, Urbandale, IA 50322
Phone Number:
Region: United States > Iowa > Urbandale
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Urbandale
#2 Business Hotels in Urbandale
Price range (per night): $111 - $217
Hotel Class:3 star (3*)
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