The rooms are clean and comfortable. The beds sleep well. The staff is the best...friendly, personable, quick to respond to your needs. The continental breakfast has a lot of varietyand is good. The pool and hot tub are kept balanced chemically and we have enjoyed using them almost each time we go. We have stayed in almost every hotel in...
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Thank you for your kind and honest review. We take pride in making each guest stay enjoyable and comfortable. I am happy that we meet our goal and made your stay what you expected. The Baymont team looks forward to seeing you and your family on your next stay with us.
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Stayed here for 3 nights recently. Reserved through Hotwire.com. Upon arrival, clerk put us in handicapped rooms (we're not handicapped) but seemed confused that there weren't two queen beds in the room. Tried to switch to "Standard" hotel room, clerk stated they had many available but couldn't put us in the standard room because he didn't know how on the...
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I apologize that your stay was disappointing. As you have now experienced, that booking though a 3rd party website, isn't always the best route to go. With the 3rd party websites, we are under contract and have compliance rules that we must follow. One of those rules, states that we are not allowed to change room types. I did move...
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My wife and I had a great time here. The room was vey clean and we slept very comfortably. I would highly recommend the Baymont if you are ever in Pella.
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Thank you for your kind review. We are glad that you enjoyed your stay and we always enjoy reading that our guests were comfortable in their rooms. It was a pleasure to make your stay wonderful. Hope you will choose us again for any future stays in Pella, Iowa.
Thank you
Paula
Manager
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The rooms were clean, comfortable beds and pillows. Nice, big tv. The swimming pool was great.
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Thank you for taking the time to write this review. I am so glad that you and your kids had a great stay here at the Baymont Inn & Suites. We pride ourselves in excellent customer service and glad we met your expectations. We look forward to see you again.
Thank you
Paula
Manager
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When I checked in I found a dirty toilet seat. Everything else was fine.
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Thank you & appreciate you taking busy time of your schedule to leave a note on your stay. Although its not an excuse, but our housekeepers do take pride in cleaning room as if they were to stay in ; however, do apololize they have missed a spot, again no excuse & I take full responsibilities of this. Additionally, as...
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They always make sure I get the lowest price possible on the room, the rooms are comfortable and clean, the service is good, the people at the desk are very friendly and helpful and the continental breakfast is great. This is my favorite hotel in Pella and we have stayed in all of them over the last four years while...
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For the town of Pella this is not a bad hotel. Beds were decent and pool area was great.
Room was well equiped and roomy. staff were helpful. Price was also reasonable for what you
get. Very pleased with our stay.
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Thank you for taking time out of your day to pay us this honor. The Baymont Inn employees appreciate your business, and your compliment. We hope to see you for your future stays.
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We arrived late in the evening (10:30pm). The front desk attendant was very friendly and accomodating. We had a room with two double beds which also includes a refrigerator and microwave. Slight smell of smoke in our nonsmoking double, but not so much that we wanted to request a different room. The bathroom was sparkling clean. Just one thing, the...
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I was in town for a short convention earlier this week. Friendly and helpful staff, decent rooms that were average in size and comfort. Everything looked clean. Nice showers (HUGE showerhead, from Speakman I believe). My room did face the parking lot on the first floor so there was some noise from the outside that I could hear. Would recommend...
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I had seen some negative reviews on line of this hotel but took a chance anyway. I was very happy that I did. The staff was very friendly and helpful! The hotel was clean and quiet. The breakfast bar was very good and kept well stocked. Overall, it was just a really great place to stay!
The workout room was...
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Thank you so much for taking the time to do us this favor. We are very guest oriented, so hearing back from a satisfied guest gives us great pleasure. Thank you for the suggestion of a fan in the exercise room.
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