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All 5 Okoboji hotels

Arrowwood Resort and Conference Center

3.0 of 5
1405 Highway 71 South, Okoboji, IA 51355-0499
Hotel amenities
Arrowwood Resort and Conference Center
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Ranked #5 of 5 hotels in Okoboji
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36 reviews from our community

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Date Rating
Omaha, Nebraska
1 review
2 of 5 stars Reviewed 9 June 2013

Unfortunately, I cannot recommend this hotel. For one, there are so many maintenance issues that are never addressed throughout the hotel. Phone didn't work in room, free Wi-Fi never worked while we were there, tub didn't drain, hallway carpets were so filthy dirty, NEVER any towels in pool area for the 3 days we were there, free breakfast was poor.... More

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ArrowwoodManager, Front Office Manager at Arrowwood Resort and Conference Center, responded to this review
16 June 2013

I am sorry you didn't enjoy your stay at our resort. We too are dissappointed in our WiFi service and are excited to switch to a new provider soon. Thank you for giving us you feedback, so we can address the above issues and improve our performance. Once again I apologize and hope to see you again. More

Corporate Office
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 31 May 2013

I arrived on Wednesday May 29 and was greeted by a very enthusiastic front desk clerk. We had a block of rooms for our executives set aside as well as the boardroom for our meetings. Everything was just as planned. I was given a king executive suite, which is a large room with a king bed with a sofa sleeper.... More

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ArrowwoodManager, Front Office Manager at Arrowwood Resort and Conference Center, responded to this review
16 June 2013

Thank you for the review. Customer Service is so important to us, and it is good to hear that we are exceeding your expectations. When you come back to the Okoboji area, stop in and spend a night, We would love to see you again!! More

Sioux Falls, South Dakota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2013

We arrived on Saturday May 18 at approximately 5:45PM. We were attending a wedding reception. The bride and groom had arranged with the hotel a group rate for the attendees. After the desk clerk checked us in he gave us directions to our room. That is when thing began to fall short. We were directed go down the stairs, I... More

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ArrowwoodManager, Front Office Manager at Arrowwood Resort and Conference Center, responded to this review
16 June 2013

I wanted to personally apologize for the issues that you experienced during your last visit to the resort. We do have a lot of stairs at our hotel, based on your needs and location of events, we found 1100 level of our hotel to be the best location for your stay. We do apologize for you not feeling safe in... More

Des Moines, Iowa
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 18 May 2013

This is the old Brooks resort. It its day it was a very nice hotel. They have some great photos that are deceiving. This hotel needs some definite cleaning and updating worn out and tired furniture. I do expect my patio to be clean and free of debris. The carpets to be vaccumed and free of any litter. Chairs to... More

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Lakefield, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 February 2013

Wow, What a let down for my family vacation. Numerous problems: 1. Website showed a King Suite with two rooms (which we booked, or so we thought), but was not what we got. 2. Deluxe continental breakfast included chunky outdated milk cartons, dry pastries, and the only thing to make it "deluxe" was the one waffle machine! 3. The gal... More

Was this review helpful? Yes 2
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review
28 February 2013

I would like to apologize for any inconviences that you had during your stay. Our staff strives to give the best service possible to all of our guests. Our website is being re-designed to more accurately portray our suite availabe. However, during your stay we did offer and you accepted a banquet room that you and your family could use... More

Minneapolis
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 January 2013

This property has been remodeled and updated, very nice job. I had a room with a slider to the outside, 1114, and it had a nice tile shower, new carpet, flat screen TV, plus a fridge, microwave and a desk with an swivel chair along with a overstuffed chair. They have a very nice restaurant right on the property as... More

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ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review
28 February 2013

Thank you so much for your positive review! We always strive to make each guest experience a positive one. I'm glad your room accommodations were to your standards. We take pride in the cleanliness of our rooms, our amenities and the friendliness of our staff! We look forward to your next stay with us! More

Sioux City, Iowa, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 October 2012

The Arrowwood was a nice hotel. Our room was clean and cute and smelled good. Our room had no refrigerator or microwave, so I would not choose this room for an extended stay.The in-room wi-fi worked well. The fitness center had 5 or 6 machines and a full weight bench so it was much better than some other hotels in... More

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ArrowwoodManager, Front Office Manager at Arrowwood Resort and Conference Center, responded to this review
31 October 2012

Thank you so much for your positive review! We always strive to make each guest experience a positive one. I'm glad your room accommodations and family vacation was splendid. We take pride in the cleanliness of our rooms, our amenities and the friendliness of our staff! We do appreciate your patience with check-in, as there was a big group checking... More

newton, iowa
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 8 October 2012

Just returned from a State Physical Education convention and stayed at the Arrowwood Resort for three nights. Check-in with Kelli was so pleasant as she worked to get our group adjoining rooms.. She went above and beyond her job in helping to make our stay enjoyable. She even brought in "shoes" to let a friend borrow as she had forgotten... More

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ArrowwoodManager, Front Office Manager at Arrowwood Resort and Conference Center, responded to this review
23 October 2012

Thank you so much for your positive review! We always strive to make each guest experience a positive one. I'm glad your room accommodations and the conference were splendid. We take pride in the cleanliness of our rooms and friendliness of our staff! I’m so glad the Kellie, Raquel and Brooklyn were a step above the rest! I will also... More

Dubuque, Iowa
1 review
4 of 5 stars Reviewed 20 September 2012

We have been having our annual convention here for years and this was by far the best one yet. The staff was wonderful, the food was great and the rooms were spotless. I spoke to many of my colleagues who were also very impressed. I would definitely recommend this hotel for anyone looking to have a meeting in Okoboji!

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ArrowwoodManager, Front Office Manager at Arrowwood Resort and Conference Center, responded to this review
23 October 2012

Thank you so much for your positive review! We always strive to make each guest experience a positive one. I'm glad your room accommodations and the conference were wonderful. We take pride in the cleanliness of our rooms and friendliness of our staff! We are a great convention hotel and we can’t wait for your conference again next year! More

south dakota
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 September 2012

This resort is pretty good, its expensive though. But it was labor day weekend in a lake town so I won't hold that against them! Room was very nice, but the hallways smelled terrible. Like a musty/sewer smell. Thank GOD the rooms didn't have this problem! Love that they have bath and body works soaps and hair supplies, plus I... More

Was this review helpful? Yes
ArrowwoodManager, Front Office Manager at Arrowwood Resort and Conference Center, responded to this review
23 October 2012

Thank you so much for your positive review! We always strive to make each guest experience a positive one. I'm glad your room accommodations were wonderful. We are proud to offer some name brand amenities to our guests, and are glad that you enjoyed them! We have addressed and taken care of the smell issue. We have very reasonable rates... More

 
 
Arrowwood Resort and Conference Center
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Additional Information about Arrowwood Resort and Conference Center

Also Known As:
Arrowwood Hotel
Arrowwood Hotel Okoboji
Address: 1405 Highway 71 South, Okoboji, IA 51355-0499
Region: United States > Iowa > Okoboji
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Okoboji
Price range (per night): $122 - $209
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Arrowwood is nestled in the beautiful Iowa Great Lakes Region next to the 27 hole championship Brooks Golf Course and in the heart of all the lakes area has to offer - swimming, waterskiing, boating, windsailing, winter activites, shopping, concerts, plays, museums, amusement parks, bike trails and so much more. ... more   less 
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