The first room we were given, had not been cleaned. We had to wait for 2 people to be checked in before we were helped. We we're upgraded to a Business suite. However, the air conditioning did not work. When I called the front desk I was informed that the 'maintenance crew left at 8pm.' Was very disappointed and will... More

We just visited our favorite hotel in Mason City again. We have a history of hosting our family reunions there along with other stays when we visit our families in Music City. This hotel is ideal for families, a very large atrium pool area along with congregating areas to meet. The hotel is very clean!! Their restaurant also has a... More

We stayed at this hotel for one night. The hotel is older and needs updating which is fine if the rooms are clean and well maintained. However, our room was not very clean with hair and sand in the tub, items left in the dresser drawer and the clock radio didn't work. The lock to peep open the door was... More

I attended a conference hosted at the Clarion. The facilities definitely need some updating - there was peeling wallpaper and rusted ceiling tiles among other issues. However, this was cosmetic only, and the bed was comfortable and the shower water pressure and temperature was great. The pool is central to the facility, and the amount of chlorine tended to bother... More

The Clarion Inn is located on the main "strip" in Mason City, near restaurants and shopping. The hotel, which used to be a Holiday Inn, is clean and comfortable, although it is really showing its age in some places. The staff are very friendly and welcoming, and unlike most Choice Hotels, they go out of their way to recognize Choice... More

We stayed here in august of 2012, while visiting our son and grandkids for about a week. Our grandkids are 3 and 6, and were welcomed to stay with us. As you can imagine, they are a handful! However the staff never once complained, and even encouraged them to have fun. They have many activities for the kids and, thank... More

I stayed at the clarion hotel for business in October.The front staff person dont know what she was doing.I think she was new to the job.Check me in ,didnt give me the room number , She was too busy entertaining her guest.The room was clean and comfortable.The security door was broken,didnt feel Safe at all.

I participated in a wellness fair at the Clarion in October on Saturday and Sunday. Behind my table I had two styrofoam containers with snack foods in them, that were missing on Sunday. Nothing else was disturbed. The Clarion agreed that it was their employees who threw my containers away, but then refused to replace the contents. Our group will... More

Our room was clean and comfortable. Two girls at check in were friendly, I think one of them was training... they went out of their way to find us a room on the first floor since there is no elevator - thank you! Free breakfast was terrific!