I wanted to compliment the staff at the Country Inn. When we checked in Shannon was VERY helpful. I have not experienced that kind of service when traveling out of state before. The entire stay was wonderful hanks to Shannon's help the first night. More

We enjoyed our stay at the Dubuque Country Inn. Our room was super clean, as was the pool. We always enjoy the continental breakfasts that Country Inns provide, but the breakfast area and spread here was particularly nice. The staff was extremely friendly. A special shout-out to Sara, who was especially friendly and accommodating. We plan to return to Dubuque... More

Front-desk staffer was very helpful in obtaining down-free pillows when requested, though I wish this was a choice when booking the room. Nice, comfortable and clean room. TVs haven't been updated from CRT screens. Didn't do breakfast at the hotel - headed over to Galena for brunch. Location is within 30 minutes of Galena if you're looking for a more... More

No complaints at all from this stay. We played at the casino next door then decided to stay instead of driving home. The clerk was very courteous with our 2 a.m. check-in, and the bed was very comfortable. Breakfast was pretty standard, but on real dishes/glasses/silverware. There were also little to-go breakfast bags in case guests wanted to just get... More

This facility never lets us down - it is always the same: clean, beautiful and very helpful and cheerful employees. The breakfast area is immaculate and the lady that manages it does a super job. You would think it is her own kitchen the way she keeps it well stock, clean and very presentable. I would highly recommend this hotel... More

We'd been here before and were wowed..this visit was more disappointing. Went down for breakfast an hour after they started serving and all the hot foods were depleted. Waited about 10 minutes..nothing was put out, so I made a waffle, bot..no syrup. The woman working was grumpy and really seemed to ahte her job. We asked her if there was... More

A typical Country Inns & Suites property. Room was clean and comfortable. Breakfast room is bigger than usual, and the breakfast was a bit above average...fruit...yogurt...juice...toast/bagels...waffles...ready-made oatmeal (although it was out when we were there)...scrambled eggs and ham. We had requested that they refrain from using deoderizing spray in the room, and they honored that request. Refrigerator didn't have a... More

We just returned from a two night stay at this hotel. We were in the Dubuque area with a soccer team for a tournament. This was a perfect place for our group. There was a meeting room we were able to reserve for a team dinner. The staff was very accomodating - the front desk staff as well as the... More

My problem with this hotel was the post-trip nightmare i had to deal with. I accidentally left my white apple charger for a brand new apple product in the room. When I called I was told that it wasn't in their lost and found. I called again to see if anything had shown up. They hadn't even checked the right... More