The staff at the Airport Holiday Inn in Des Moines is truly a family, and they treat their guests the same way! They are extremely helpful in planning a conference, and they go out of their way to accommodate special room requests any time of the year. Rooms have recently been updated with mini-fridges and microwaves, new linens, and new... More

I am an army wife, and our service organisation was having a conference in DSM. Our orders were to stay here, and our stay was paid by our organisation. The reservations were made MONTHS ahead of time, but when we wanted a room with two beds, we were told we couldn't have it. I find this inappropriate. If a hotel... More

I have stayed here 3 different times over the past 6 months and at times for 30* days due to work. All the staff is very helpful and willing to please you any way they can. Shuttle service is 24/7 and will take you anywhere possible. Snack Bar is very good and all meals served hot and made fresh. Rooms... More

This is a letter I sent to Holiday Inn on 2/23/2012. My brother-in-law made this reservation for my wife and me as we do not use credit cards. He faxed the Holiday Inn credit card authorization form on 2/22/2012. When we arrived we were informed by the front desk that she "was not in last night so knew nothing about... More

Room was not spacious but had microwave, refrigerator and was quiet, clean and comfortable. Indoor pool was much deeper than the ones in newer properties, the Fitness Center was functional, and the wireless internet was free. Although we did not eat in their restaurant, it appeared to serve something for everyone at all times of day. The front desk staff... More

This hotel has professional front desk staff. The restaurant makes decent food. More

It was clean, food was good and the staff was kind. Great place to stay. More

It's a little difficult to find your way around this hotel, but the rooms were ok, and the bed and pillows very comfy. The walls are somewhat thin. The shuttle to the airport is fast, and room service was speedy. The internet was fairly easy to connect to. The restaurant is like a cafe, with breakfast all day. Service at... More

Walking distance from airport/rent a car. Great staff, pro active and friendly. Good luandry service, came back early eventhough normal service. Rooms I saw need renevation, fitness room conveniantly next to pool, some fitness gear was not operating or broken. Overall good experience but hotel needs renevating. More