This hotel is consistently staffed with very friendly and helpful staff. The location is a bit off the beaten track, but personally I enjoy this because it is quiet. The rooms are always clean, a nice selection for breakfast, and spacious rooms. The first floor rooms have patio access to a small patio area. There are several local resturaunts in...
More
Thank you for your postive review. We appreciate your loyal patronage and hope you can come back and check us out after we complete some rennovations this summer and fall. We will be adding an elevator, fitness room, larger breakfast area and expanding our lobby to make our hotel an even better place to stay.
More
Only stayed her overnight but was impressed with the standard of the hotel and the levels of service.
The room was spacious and clean and the breakfast in the morning was of a good standard.
The location is okay with some restaurants and shops nearby to pick up supplies if you need them.
Front desk service was excellent.
I would...
More
Thank you for your positive review. We are an older Holiday Inn Express which I think makes us very unique and a good place to stay. We will be undergoing some rennovations this summer to update our appearance and add more value to our hotel. We will be adding a new elevator, fitness room, larger breakfast area as well as...
More
Normally, I would go to a HI Express if I was on the road and wanted cheap lodging. This Holiday Inn is far away the top Express Inn that I have stayed at. The property was nicely landscaped. The rooms were well appointed, spacious and clean. The breakfast was the most comprehensive for a budget hotel. And, the staff was...
More
Thank you for your positive review. It is always nice to hear from a satisfied customer. We are currently in the process of rennovating our hotel so we would love to have you back when we are finished later this year.
More
Happened on this obscure HI Express while passing thru on a road trip. An unexpected delight at a bargain price. Immaculate, well furnished rooms, fast free wifi, good free breakfast. Right next to Drake University campus. And quite a bargain.
More
Thank you for your positive review. We appreciate hearing from satisfied customers. We are also in the process of rennovating the appearance of our hotel as well as adding ammenities such as an exercice room, elevator and a larger breakfast room. Part of the rennovation also involves replacing the shower valves with a new style so hopefully that will solve...
More
Stayed for Drake Relays. Little hard to find, its so off the beaten path. Quite!!Perfect location... only a 3 block walk to the stadium. Drake Diner next door. Sandwich shops 1+ blocks away. Few bars 1+ block away. Lobby was clean, bright. Staff was friendly and helpful. Room was big, clean and up to date. Breakfast had large selection, plenty...
More
The room (2 queen beds) was spacious, clean and well maintained. Staff was friendly and helpful. Room rates were good. Although I'm not sure about this, this area of town may be a bit suspect however the facility seemed safe. Parking lot had plenty of lighting. I would definitely use this hotel again.
More
Thank you for the positive reveiw. We appreciate you taking the time to review us online and look forward to seeing you again in the future.
More
I stay at this hotel at least 10 times a year for multiple days. I have NEVER had a bed bug bite and I have never seen poo on the sheets. If there is a problem, I only have to call the front desk and they take care of it. I once complained that the air conditioner was too noisy...
More
Thank you very much for your positive review. As a new manager here it is greatly appreciated and it was nice to meet you last week.
More
As this property is immediately adjacent to the Drake campus (and also the Drake Diner), it is very convenient for visitors to the University. It has a very typical motel ambiance (plastic shower, no closet), but the front desk was friendly, and the bed comfortable. The choice of firm and soft pillows was a nice touch, as was the bag...
More
Thank you for your positive review, despite your problems with breakfast. I took over as manager a week after your stay and appreciate the feedback so that I can ensure any problems are addressed.
More
We recently stayed at the Holiday Inn Express and had a wonderful experience. We were traveling with a quadraplegic young man and the staff could not have been more accomodating. The rooms were spotless with easy access. The staff was so pleasant and helpful. The Drake locale was so convenient and the restaurant located next door was delicious and easy...
More
Thank you so much for your kind words. We are so pleased that we were able to accommodate you and your special needs while on your stay at our hotel. We hope to see you again in the future!
More
We needed a place to sleep on the way from Denver to Chicago. This location was a few minutes from the highway. It was a very large room with a sliding door accessing a nice outdoor area/courtyard. It was too cold to have the door open, but it was nice to see the open space outside of our room.
The...
More
I am so pleased that were were able to help you relax on that long trip and am glad that my staff was able to help you during your stay. I do have to admit that the courtyard area you were on - while not typical of most Holiday Inn Expresses - is one of my favorite features of the...
More
If you own or manage Holiday Inn Express Des Moines/Drake University, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
109 Reviews
121 Reviews
69 Reviews
