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All 43 Des Moines hotels »

Ramada Tropics Resort and Conference Center

3.0 of 5
5000 Merle Hay Rd., Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Hotel amenities
Ramada Tropics Resort and Conference Center
Ranked #3 of 43 hotels in Des Moines
4.0 of 5 stars 109 Reviews
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109 reviews from our community

Traveller rating
    43
    33
    12
    8
    13
See reviews for
Families
72
 
Couples
3
 
Solo
7
 
Business
14
 
What travellers say
  • Water park(24)
  • Pool area(18)
  • Hot tub(15)
  • Very nice(13)
  • TIKI bar(10)
Date Rating
Des Moines, Iowa
Senior Contributor
45 reviews 45 reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

I had to attend a convention and I live three miles set, but was informed I was staying there. At the desk, checking was a breeze and I went to my room and relaxed. We were all getting together this evening, so mid afternoon I had nothing to do. Decided to go to the pool area they have a hot... More

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See 7 more reviews by Scuba132 for Des Moines
San Diego, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

Hard to get any sleep in this terribly noisy environment. Also had problems with television reception which was very spotty. More

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St. Peters
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012

Room was clean and the updates looked great! The bed was super comfortable and the room was quiet. The water park was great fun and perfect for a small getaway for a family. We also ate at the restaurant located in the hotel and it was excellent and reasonably priced, especially the breakfast buffet, which we did both mornings we... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
20 May 2012

Glad your family had a good time at our hotel. We appreciate that you chose us for your stay and look forward to serving you in the future.. More

denver, co
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 12 May 2012

In August, we had stopped at this property on the way to take my son to college. It was a mid-week stop and we liked the property, so decided to try it again on our way back this time. We were there on a Saturday night and it was a zoo. There were big groups of people all over and... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

I am sorry your visit this time didn't go as well as your previous one. Our hotel is very busy on Saturdays year around. We will make sure we spend more time in the hallways after hours. We are in the process of redoing our menus and should have those completed in a couple of weeks. I appreciate your comments... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 April 2012

Have stayed a few times at this hotel. Unfortunately last time I was here there was a flood in the parking lot luckily we escaped ha. Anyways back to this stay, the lady at front desk was very helpful. Staying on a Saturday we was excepting it to be very busy, and we were right! It was PACKED! Sunday was... More

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See 3 more reviews by CookieMonsterr for Des Moines
JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Glad your kids had a great time! Thank you for your recommendation.. Thank you for sharing your comments... More

markesan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 19 April 2012

Our family had a great experiece at this hotel. Waterpark was great, restaurant service was great, staff all friendly, room was clean, no complaints. Bathrooms were awesome! We upgraded to a pool-side room; we were there on a Monday night so it was very quiet. When we were at the pool there was probably a total of 10 people. I... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Thank you for your kind comments. We hope to see your family again in the future... More

Eden Prairie, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 March 2012
1
person found this review helpful

I just got back from a one night stay at this hotel. It was 2 adult women with children ages 2-4. The good: the hotel is recently updated. The rooms are nice sized with flat screen tvs and nice bathrooms. The pool is lots of fun - zero entry for the little ones. And other pools for older children or... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Thank you for sharing your comments. Our guests' safety is very important to us. In hind sight, possibly the folding closet doors are not that kid friendly. We do have pool attendants on duty at all times, most who are certified life guards. I apologize for the problems you encountered and hope we get another chance in the future to... More

Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 March 2012

We had a groupon deal and glad i bought it otherwise i would have never stayed there. Sorry the Ramada name for me in past hasn't been the best but we were impressed with this location. The rooms had 2 entrances, fridge, microwave, flat screen tv, bathroom was brand new and nice, hair dyer, closet space and lots of floor... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Appreciate your comments. We completely renovated our hotel in 2009 and are very excited with the results. Pleased you were impressed with our facility and look forward to serving you in the future... More

council bluffs, IA
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 11 March 2012
1
person found this review helpful

Stayed for two night last summer after purchasing a living social escape. The 4 year old loved it! Had two full days of fun at the water park. The room was nice and staff was helpful. Hbo wasn't working when I first tried to watch (true blood). And the staff had it resolved by the time of the second showing.... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Our Living Social deals were very popular and will be offering them again in a few weeks. Thank you for you kind words and we are looking forward to serving you again.. More

Des Moines, IA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

We spent one night there with our five and three-year-old kids. They had a blast in the pools. The Pirate Ship pool was just right for the three-year old. She loved the slides and spraying water. It's great for even smaller kids, with a zero entry and water that never gets over a foot deep. The five-year-old hopped between some... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Thank you for sharing your comments about our facility. Happy to hear your young ones enjoyed our pools. Please consider us again in the future and we will continue to strive to make our place the hotel of choice for some family fun... More

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Additional Information about Ramada Tropics Resort and Conference Center

  • Ramada Hotel Des Moines
  • Des Moines Ramada
  • Ramada Des Moines
Address: 5000 Merle Hay Rd., Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Price range (per night):* 96 AUD - 129 AUD

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Ramada Tropics Resort and Conference Center
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