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Holiday Inn Hotel & Suites Des Moines - Northwest

2.5 of 5
4800 Merle Hay Road, Des Moines, IA 50322
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Holiday Inn Hotel & Suites Des Moines - Northwest
Ranked #19 of 43 hotels in Des Moines
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    1
    7
    9
    7
    3
Date Rating
What Cheer
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 3 May 2012

I always enjoy staying here when I am in Des Moines. It has an easy check-in, especially if you are a Priority Club member, clean and comfortable rooms, and Benigans for lunch, dinner, or drinks. More

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Minneapolis
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 29 March 2012

I have stayed at this H.I. twice for business in the last few month. The hotel has been refurbished, but is handicapped by poor design that really shows off its age. For example: the bathrooms in both rooms (two room suites) were very very small. It has a very convenient location on Merle Hay road with lots of food choices... More

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Illinois
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 March 2012

It's an older Holiday Inn that has been remodeled but done well. Very clean and looks new. Bathrooms are small but room was fine. More

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Davenport, Iowa
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 February 2012
2
people found this review helpful

We certainly found a respite in a storm, having stopped in Des Moines on a snowy, icey evening...this property is unassuming hidden behind another larger resort-style hotel chain, no great views, a quick skip off Interestate 80, very convenient esp if you're traveling. Very few good restaurants in the area, certainly non w/in walking distance. The young woman at check-in... More

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Las Vegas
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

I'm loyal to the holiday inn and try not to post negative comments. I travel 3-4 nights per week and still am looking for the place to stay in Des Moines . I've stayed here 6 or 7 times but last night was my last. There was "left overs" in the toilet when I got there. Coffee pot was dirty... More

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19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 16 January 2012

We had a last minute trip to Des Moines that happened to coincide with the 2012 Presidential Caucus. So there were limited rooms available and it seemed that prices were a little higher than warranted. Staff was great, furniture and amenities seemed a little old for the prices (may have been due to occupancy rate of the city). Everything was... More

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River Falls, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

We booked this hotel with a bargain basement rate through Hotwire. Had seen poor reviews, but had also noticed those reviews were getting older. We had a very nice experience. The room was clean, modern, and comfortable. The pool area is enormous (I'm guessing it was once a Holidome) and the sound echoes, but the kids loved the pool and... More

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Chicago
Senior Contributor
31 reviews 31 reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 24 October 2011

My husband and I stayed in a junior suite w/ king sized bed. There was a $20 pet fee and policy to follow, and it was respectful and reasonable. The bed was amazingly comfortable with a variety of firm, medium, and soft pillows. I didn't swim or use the hot tub, but I took a look and will make sure... More

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Kansas City, MO
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 16 August 2011
1
person found this review helpful

I was rather reluctant to stay here given the poor reviews on Tripadvisor, however a last minute trip to Des Moines during the Iowa State Fair left me no other hotel choice within 40 miles. The price was far higher than it should have been but it seems like every hotel in the area raises their prices at that time... More

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Troy Thompson, Manager at Holiday Inn Hotel & Suites Des Moines - Northwest, responded to this review
17 August 2011

First off, thank you for staying with us. I am sorry your stay did not go as well as planned, the first weekend of the State Fair is always a busy time in Des Moines. Our front desk staff should not have complained about the reservation not stating you had a pet, and simply explained our hotels pet policy and... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 31 July 2011

I stayed here for business not personal travel. The lobby wasn't bad, but once passed that the hotel was very dated. My room was musty smelling, something that was difficult to get out of my clothes. I spent 5 days here and staff was great. My room had a very nice LCD tv and the beds were comfortable. The appearance... More

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Troy Thompson, Manager at Holiday Inn Hotel & Suites Des Moines - Northwest, responded to this review
17 August 2011

Thank you for your review. I am sorry your room had a musty smell, I am not sure if you let our front desk staff know, but we would have gladdly moved you to another room to make your stay more pleasant. If there is anything we can do for you let us know. More

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Additional Information about Holiday Inn Hotel & Suites Des Moines - Northwest

  • Holiday Inn Des Moines
  • Des Moines Holiday Inn
Address: 4800 Merle Hay Road, Des Moines, IA 50322
Price range (per night):* 114 AUD - 161 AUD

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Holiday Inn Hotel & Suites Des Moines - Northwest
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