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Holiday Inn Council Bluffs

3.0 of 5
2202 River Road, Council Bluffs, IA 51501
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Holiday Inn Council Bluffs
Ranked #11 of 24 hotels in Council Bluffs
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    8
    16
    6
    1
    4
Date Rating
Lincoln, Nebraska
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 March 2012

Last month I called the CB Holiday Inn several times asking to speak to the Events Director. Each time I called I left my name and phone number to call me back since all I got was an answering machine. I wanted to reserve several rooms for a family function in mid-March. I'm still waiting for the return call, and... More

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IHGCare, Guest Relations Manager at Holiday Inn Council Bluffs, responded to this review
21 April 2012

Jack B, Thank you for providing feedback on your experience with the hotel. I'm sorry your calls were not returned, and we did not have the opportunity to host your event. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any... More

Monroe, Iowa
Top Contributor
58 reviews 58 reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 28 February 2012

Get a riverview room. Our room lock looked like someone tried to crowbar into the room. The lobby and first floor had water damage and was under repair. Ironically it was a drain pipe from the roof and not the river. On a lighter note we had a good time. Nice pool and good breakfast buffet. Enclosed walkway to the... More

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Bill Vanderpool, Front Office Manager at Holiday Inn Council Bluffs, responded to this review
8 March 2012

GRC761, I thank you very much for choosing to stay at our hotel while you were in town. We truly do appreciate your business. I would also like to thank you for letting everyone know about some of our best features including river-views as well as the complimentary shuttle. As you mentioned we are undergoing a bit of a renovation... More

Omro, Wisconsin
Top Contributor
63 reviews 63 reviews
Reviews in 39 cities Reviews in 39 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 January 2012

This is the third time I have stayed at this particular property and I am more disappointed every time. This time it was the unclean shabby appearance of the elevator area and my room and the lackluster performance of the front desk staff.. I can understand the elevator being dirty due to the renovation going on, but having a King... More

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correctionville
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 November 2011

Hotel was a so so stay, had a coupon deal for the holiday stay. Use the code Home for the Holidays when making your stay and you will get the rate of 69.00 dollars. More

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Niagara Falls, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 September 2011

Lobby is in major restoration, with plastic walls everywhere. Apparently they had a water leak. I was told it should be all fixed within a week. Seemed to me like it would be a little longer. I accidentally took the wrong elevator to the second floor and was greeted by a plastic tarp in front of the elevator exit door.... More

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Cedar Falls, IA
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 September 2011

We stayed here with extended family including 4 kids aging from 1 1/2 up to 14 years old. Very family friendly hotel. Location was central to all the activities we wanted to do (Zoo, Children's Museum, Taste of Omaha, Old Market) The hotel has larger sized rooms with comfortable beds, clean rooms and common areas and everything you expect in... More

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Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 August 2011
2
people found this review helpful

The lobby and whole first floor had large industrial fans blowing and commercial dehumidifiers running due to a water line break on second floor. Then we found mold where they had ripped out carpet and trim around floor. This should have been a bad omen but we ignored this and stayed anyways. At 2:00AM the fire alarms went off then... More

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Missouri
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 August 2011

We landed here because were forced to drive about 2 hours longer than we had planned due to flooding and detours around Sioux Falls and Omaha. They were being hit pretty hard by others like us and repairmen coming into town but handled it very well. The hotel was extremely nice with most the amenities you could want. It was... More

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Scranton, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 July 2011

I Stayed it this hotel for a business seminar. The rooms and facility is clean and comfortable. The bathroom was dirty and had to be re-cleaned and the water feels like it has a slimy film, at first I thought it was the provided soap but even using my own soap it felt slimy. Overall pleased. More

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Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 June 2011

Everything here was wonderful. The kids loved the pool area. The hotel is connected to a casino so you can enjoy that and there are a bunch of different restaurants right inside. It was perfect. There were kids EVERYWHERE for the college world series and it didn't bother me a bit. The walls in the room were thick and I... More

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Additional Information about Holiday Inn Council Bluffs

  • Council Bluffs Holiday Inn
Address: 2202 River Road, Council Bluffs, IA 51501
Price range (per night):* 118 AUD - 358 AUD

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Holiday Inn Council Bluffs
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