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Days Inn Council Bluffs, IA 9th Avenue

2.0 of 5
3619 9th Avenue, Council Bluffs, IA 51501
Hotel amenities
Days Inn Council Bluffs, IA 9th Avenue
Ranked #16 of 24 hotels in Council Bluffs
3.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    3
    5
    6
    4
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Date Rating
Midwest USA
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 May 2012

Very little remodeling has been done although the bathrooms were repainted (over the wallpaper). Beds have sways in them. Breakfast was very basic. No fruit or yogurt...only cereals and pastries! The one redeeming part was a pleasant night manager. I would look elsewhere considering the lack of updates. More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
25 May 2012

Thank you for rating our hotel and providing your comments. We take great pride in Guest Services and CustomerSatisfaction. Although it is our goals to meet the needs and expectations of each and every guest we serve, we realize that a few of our guests may not be completely satisfied. Again , we apoligize for the inconvenience during your stay.... More

Bremerton, Washington, United States
1 review
3 of 5 stars Reviewed 13 March 2012

The rooms were clean and in great repair! Hotel staff was friendly and courteous. I'd prepaid for 3 nights in one room, and reserved an adjoining room for 2 of those nights, which was paid in full upon arriving on site, both rooms together coming to almost $400 for the weekend. We were given the keys to room 203 and... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
25 May 2012

We are sorry that your experience at Days Inn did not meet your expectations. Mistakes sometimes happen and i am so sorry for the confussion and hope that you will give us another chance. Again , we apoligize for the inconvenience during your stay and hope to see you during your next visit. Thank you, Manager Jackie Collins More

Jamestown, North Dakota
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 February 2012

Unfortunately this hotel was very noisy--there was about a 1 inch gap under every door, so I'm sure that had something to do with it. People just getting up and leaving in the morning awoke us, and they weren't being overly loud, but everything just echoes in the building! We could even hear them talking outside by their car, getting... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
25 May 2012

We apologize that your experience was anything less than satisfying. Thank you for taking the time out of your schedule to provide your comments regarding your stay at our hotel. Please know that your feedback is extremely valuable to us and that we will look into the problem that you have mad us aware of.Again , we apoligize for the... More

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Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

Have stayed here several times before because of the reasonable rates and great location just off the interstate and close to the casinos. We never had any problems before so the neighborhood seems safe as well. The rooms are nothing fancy but adequate for the price and comfortable. However this time was a big disappointment!! We sat around in the... More

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DICF, Front Office Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
30 November 2011

We apologize that your experience was anything less than satisfying and would like to also apoligize if our front desk did not handle this situation correctly. We did have our pest control company in and found no bugs and wound like to assure you that we do our best to watch for this kind of problem. Again I am very... More

Detroit
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 26 November 2011

The review gets average instead of poor, because, really, we get what we pay for. I wanted a cheap place to stay and that's what I paid for. It was clean and the neighborhood seemed pretty safe. Also, across the parking lot is a pretty good BBQ restaurant. The front desk wasn't bustling with friendliness but I didn't find her... More

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DICF, Front Office Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
27 November 2011

The Days Hotel Management and staff want to say Thank you for your review. We appreciate all the feedback we recieve. This way we can better ourselves in great Customer Service. Thank you for staying with us. Manager Jackie Collins More

Martell, Nebraska
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

Stayed on a friday night for an event at Harrah's Convetion Center place is very clean and very resonable They are pet frendly for extra charge Chelsea at the front desk is great One of the nicest Days Inns I have ever stayed at. Will stay again when in area More

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See 4 more reviews by slmlrd for Council Bluffs
DICF, Front Office Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
1 November 2011

Thank you for your kind comments. We are glad you have enjoyed your visit to the Days Inn Hotel. We look forward to welcoming you back again soon. Thank you again. Manager Jackie Collins More

Newton, Iowa, United States
1 review
3 of 5 stars Reviewed 2 October 2011

my sister and i stayed there on 9/23/2011 thru 9/25/2011. When we first checked in the lady was very pleasant. But the lady working Saturday after 3pm was very rude! First i went outside because i got a phone call on my cellphone and i wasnt getting reception inside this was around 7pm and she stopped me when i got... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
4 October 2011

We are sorry that your experience at Days Inn did not meet your expectations. We make it a practice to share all our guest's comments with our staff and management team. In an effort to compensate you for your experience, we would like to provide you with $10.00 discount off your stay. Again I apologize for the inconvenience during your... More

Georgia
Senior Contributor
40 reviews 40 reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 10 September 2011

Our room and bathroom at this Days Inn were wonderfully clean and fresh. We had everything we needed for a comfortable, restful night. Breakfast was adequate though not excessive. The best part was the friendly interest shown by the young woman who checked us in. When we asked questions, she was especially helpful and careful to make sure that we... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
14 September 2011

Thank you for your compliments.Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasent and comfortable as possible.Hope to see you again and thank you again for your comments. Thank you Jackie Collins More

New England
Top Contributor
94 reviews 94 reviews
Reviews in 43 cities Reviews in 43 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 September 2011

Unfortunately, this location is just bad and needs a makeover. After preparing to settle in for the night , we found blood on one bedpillow- reason enogh to never return. What kind of housekeeping allows this to happen?. Also the ironing board was broken and the place just looked tired. The continental breakfast was hardly enough to qualify as such.... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
29 September 2011

We are sorry that your experience at the Days Inn Hotel did not meet your expectations. We make it a practice to share all our guest's comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences.Thank you manager Jackie Collins More

Sutherland, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 July 2011
1
person found this review helpful

I especially wanted to compliment the staff at this facility. I was traveling alone and they were exceptionally helpful to this senior citizen and it was much appreciated. It was done with a smile. Great staff!! More

Was this review helpful? Yes
DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
19 July 2011

Thank you for taking the time out of your schudule to complete our Guest Survey regarding your recent stay at our hotel. Thank you for your compliments about the staff . Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed... More

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Additional Information about Days Inn Council Bluffs, IA 9th Avenue

  • Days Inn Council Bluffs
  • Council Bluffs Days Inn
Address: 3619 9th Avenue, Council Bluffs, IA 51501
Price range (per night):* 60 AUD - 126 AUD

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