Connected to the Horseshoe Casino, but this is a normal HGI. Normal, but new and clean. Very comfortable stay. Parking is free, but a bit of a challenge since the gamblers take the hotel parking. They aren't supposed to, but it isn't policed much. Minor complaint. More

This was a very nice hotel, but there were a few things that I would suggest needs some work on. When we checked in we were not informed that we needed a parking permit. We also were not told about the how the breakfast buffet worked; there for we had to pay $10.00 a person instead of $4.00. There were... More

We have stayed here from the week they opened their doors until just over the past weekend, total of 4 times and have NEVER had a complaint. Everyone is right, the staff is very friendly. They always greet you and are pleasant, they always have fresh coffee in the lobby for guests, and just like someone else said, they are... More

We stayed in a 2 room suite and it was perfect. A lot of 2 rooms do not have 2 bathrooms, but this one did!!! Hotel was super clean and beds comfortable. The staff was so much fun, our son even hula hooped with them and then they brought him a goodie bag up later for him, how neat!!! Food... More

This HGI is right outside of Omaho, NE, in Council Bluffs Iowa, essentially on the freeway frontage road. It is built against a large local casino, which also has a dog racing track. Fairly standard HGI, it has their "American Grill" resturaunt which serves a Breakfast Buffet for $9.95; rooms range from standard to suites. The suites have a hide... More

This is the 2nd time we've stayed here. Admittedly, it IS a beautiful hotel and the front desk staff is always very pleasant. Still, I would think twice before staying again... We arrived on a hot day but for any modern hotel, this should not be an issue for the rooms. We were greeted nicely and checked in with no... More

Of all of the HGIs I have stayed in across the country, this one has to be one of the best - certainly the standard by which all others should be judged. The staff was excellent – friendly, helpful and always professional. The entire hotel and all facilities were spotless and I saw people cleaning, sweeping, mopping, etc throughout my... More

I have stayed at other Hilton Garden Inns and this one us just not quite there. The staff was great and helpful. Sadly the rooms had issues. We first got a room where the air conditioner wasn't working and it was so stuffy and warm. The staff offered to change rooms but didn't have an equal. They offered a handicapped... More

First off I must say that my husband and I didn't figure out the bed situation until the middle of the night- but you should note that the beds are adjustable! When we noticed the card and tried adjusting the bed to a softer level but it never got much softer than it began. It was hard as a concrete... More