Spend the Christmas holidays here. The hotel is renovated, the restaurant "16' is outstanding with reasonable food, and the freshest salads around. The staff is very good and will go the extra mile. This is a gem. Down side the city is taking it over in Feb. and firing whole staff so they can "renovate" it and add new concession... More

We were pleased with the service and cleanliness of the hotel. Then at 10 o'clock at night our floor turned into a big play area (yelling, running, slamming doors) for 12 year old boys while parents sat by and watched. We understand how 12 year old boys can be, but the hotel let it go to far. Repeated calls to... More

The only thing I asked for when I booked was a room away from the railroad tracks. We traveled 5 hours. Our room was directly above the tracks!! I was told they were totally booked which was obviously a lie. Finally moved. Their LOUNGE did not serve what was advertised and their restaurant had 4 people in it at 7:30pm... More

I had to change rooms 3 times to get it right during my stay. The first room wreaked of smoke or something terrible. The next room, the fan and A/C were not working, they came and fixed it but it broke again in the middle of the night. The final room was good. Clean, good view, quiet. Beds were comfy,... More

The true history of the hotel was explained by a bartender at a local bar. After the flood, the poor previous management, age, etc, it appears that the hotel is attempting to redeem itself. My room was recently updated, which meant new paint, carpet, beds and updated bathroom tiles, which was nice for being in a small town. The trains... More

1. It's Dirty 2. The rooms are Dirty 3. The kitchen staff look as though they all need a good wash 4. Stay anywhere but here 5. The only good thing about this hotel is the courtesy bus drivers. Nice friendly guys who can offer to take you somewhere clean to eat 6. Never stay at this hotel

I love staying at this hotel because of the location. The staff is great. The views are great. However, there are many improvements needed. First off, the valet service is terrible. Be sure to park your own car, as it seems to take ~30 minutes to get your car if you leave it with the valet. During my last stay,... More

The beds are very comfortable. Great night sleep. Occasional noise from the train, but did not bother us. The hotel staff gave us a very warm greeting when we checked in. The rooms are very nice and clean. Plan on staying there again when in Cedar Rapids.

I was on business in Cedar Rapids and booked one night at the Crowne Plaza. My room was spacious, comfortable and clean and had been renovated in the CP style with a very comfortable bed (the 'number' kind). The front desk people were very professional. Was very glad to find they have free Wi-Fi in the rooms! I needed a... More