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All 36 Cedar Rapids hotels »

Mainstay Suites Cedar Rapids

2.0 of 5
5145 Rockwell Dr Ne, Cedar Rapids, IA 52402
Hotel amenities
Mainstay Suites Cedar Rapids
Ranked #22 of 36 hotels in Cedar Rapids
3.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    2
    4
    1
    3
    4
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 20 May 2012

If you plan to be in Cedar Rapids for a week or more, you will find the rooms here clean and a fair value. However don't expect any frills or even any maid service to clean the room, bring fresh towels, empty trash, etc. How can request fresh towels at the front desk, however. There is a clean pool, however... More

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Austin, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

This hotel was very clean. The rooms have a full size frig and stovetop so I didn't have to eat out. The staff was very friendly and the price was great. I would definately recommend this hotel if you are in the area. More

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See 3 more reviews by Kelsey C for Cedar Rapids
Chicago
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 February 2010
2
people found this review helpful

This hotel has a stove, refrigerator and dishwasher with dishes. I went to the grocery store, got a few things and the entire time I was there, was able to save the money I would have spent eating out. They do have breakfast like everyone else but since I like to work while I eat so I can get home... More

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Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 January 2010
1
person found this review helpful

I stayed at the Mainstay Suites in Cedar Rapids Iowa because the Hampton Inn was fully booked. While Mainstay Suites gives you a kitchenette, I will never stay there again unless the Hampton is booked. The problems are: 1. the layout of the room -- The bed is jammed in between the outer wall and the closet. 2. You can... More

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Ginger Sickels, General Manager at Mainstay Suites Cedar Rapids, responded to this review
16 December 2010

Dear Valued Customer; I am truly sorry that we were unable to offer you the accomodations that you needed. We do have several room styles to choose from and my apologies if this was never told to you. I do hope that if you return to our area, you might stop by and introduce yourself to me as I am... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 December 2009
1
person found this review helpful

By far the worst customer service ever imaginable, and along with a management team that doesn't know the first thing about guest satisfaction. I noticed the first problem the day after arriving when we opened up the blinds to see a LARGE leak coming from the window, dripping on our gifts for Christmas. Problem was never resolved because the front... More

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mgrasso
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 February 2009
1
person found this review helpful

This hotel mischarged my debit card by $705.00!!! I have not recieved 1 apology and I am still trying to get my money credited. The manager has refused to call me back or correct this in a timely manner. I have contacted the corporate office 5 times and the hotel to many times to count. I would not stay with... More

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Midwest USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 October 2007
1
person found this review helpful

The Mainstay is a good affordable option for travelers. The hotel is new, decorated nicely and feels warm when you enter the mains door. Even though the rooms are suites, our room looked and felt institutional. I felt like I was staying in a hospital suite. The bed was kind of hard and I didn't sleep real well. I would... More

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WI
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 September 2007
3
people found this review helpful

I'm a business traveler and have spent the past year at hotels in Cedar Rapids, Iowa. This was by far the worst experience I've had. To start off, I got to my Non-Smoking room, walked in, and immediately smelled smoke. I also noticed the room was extremely damp and musty smelling even thought the air conditioning was on. The sheets... More

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Sanford, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 August 2007

Enjoyed my business stay at this hotel. Staff helpful and friendly. Room very clean. Lots of room. Quiet even though lots of families staying on the weekend. Would definitely stay there again. Great value with nice kitchen for small meals. Helen H, North Carolina More

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Purcellville, Virginia
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 6 February 2007
2
people found this review helpful

First the bad news - The Mainstay advertised free high speed wireless internet, but the actual signal was almost impossible to receive, and when it was received, the signal was so weak, that many sites would time out. If your stay may require internet access, I would recommend finding a better hotel. I was unable to remote to my office... More

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See 2 more reviews by jastor for Cedar Rapids

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Additional Information about Mainstay Suites Cedar Rapids

  • Mainstay Cedar Rapids
  • Cedar Rapids Mainstay
  • Cedar Rapids Mainstay Suites
Address: 5145 Rockwell Dr Ne, Cedar Rapids, IA 52402
Price range (per night):* 108 AUD - 117 AUD

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Mainstay Suites Cedar Rapids
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