This hotel was very clean. The rooms have a full size frig and stovetop so I didn't have to eat out. The staff was very friendly and the price was great. I would definately recommend this hotel if you are in the area. More

This hotel has a stove, refrigerator and dishwasher with dishes. I went to the grocery store, got a few things and the entire time I was there, was able to save the money I would have spent eating out. They do have breakfast like everyone else but since I like to work while I eat so I can get home... More

I stayed at the Mainstay Suites in Cedar Rapids Iowa because the Hampton Inn was fully booked. While Mainstay Suites gives you a kitchenette, I will never stay there again unless the Hampton is booked. The problems are: 1. the layout of the room -- The bed is jammed in between the outer wall and the closet. 2. You can... More

By far the worst customer service ever imaginable, and along with a management team that doesn't know the first thing about guest satisfaction. I noticed the first problem the day after arriving when we opened up the blinds to see a LARGE leak coming from the window, dripping on our gifts for Christmas. Problem was never resolved because the front... More

This hotel mischarged my debit card by $705.00!!! I have not recieved 1 apology and I am still trying to get my money credited. The manager has refused to call me back or correct this in a timely manner. I have contacted the corporate office 5 times and the hotel to many times to count. I would not stay with... More

The Mainstay is a good affordable option for travelers. The hotel is new, decorated nicely and feels warm when you enter the mains door. Even though the rooms are suites, our room looked and felt institutional. I felt like I was staying in a hospital suite. The bed was kind of hard and I didn't sleep real well. I would... More

I'm a business traveler and have spent the past year at hotels in Cedar Rapids, Iowa. This was by far the worst experience I've had. To start off, I got to my Non-Smoking room, walked in, and immediately smelled smoke. I also noticed the room was extremely damp and musty smelling even thought the air conditioning was on. The sheets... More

Enjoyed my business stay at this hotel. Staff helpful and friendly. Room very clean. Lots of room. Quiet even though lots of families staying on the weekend. Would definitely stay there again. Great value with nice kitchen for small meals. Helen H, North Carolina More

First the bad news - The Mainstay advertised free high speed wireless internet, but the actual signal was almost impossible to receive, and when it was received, the signal was so weak, that many sites would time out. If your stay may require internet access, I would recommend finding a better hotel. I was unable to remote to my office... More