Worst hotel experience I have EVER had. Rooms are well below average and service is even worse.
On my second occasion staying here, they charged my account what I had been told would not be charged and their only response was "there is nothing we can do". Well, days later I still have to deal with them. The staff is...
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Thank you for taking the time to respond to our review. Our new policy is to review the rate and taxes associated with each stay at the time of check in with our guests. This information is readily available on the registration sheet that is signed upon check in. We are always able to accomodate guests should they choose a...
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#1 - The Days Inn @ Carrol, Iowa does NOT honor the room rates that are shown on the Days Inn website so be prepared to pay way more than the website says it will cost you.
#2 - Staff is unwilling to make unruly & out of control guests quite down the noise so you can get some sleep....
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Thank you for your response to our review. The Days Inn here in Carroll encourages their guests to use the Days Inn website to book their rooms. The discounts offered on line vary with the different promotions that are offered, the availablity of the rooms, and the amount of time in advance the reservation is made. Our hotel offers a...
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The only problem with this motel that I could find would be it's breakfast. They had waffles and that was about it. Some fruit - no bananas. No donuts - they had mini blueberry muffins that were very dry - but that was about it. Selections could have been better.
On the flip side - check in was easy -...
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Thank you for taking the time out of your busy schedule to respond to our review. I would like to take this opportunity to let you know about some of the improvements to our breakfast. We have added cream cheese danishes, another sweet item, to the menu besides the blueberry muffins. We regularly check the quality of the muffins to...
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I have been dealing with really bad hotels in this area for a while now and this hotel has changed this and I so happy! The beds are great and the rooms a roomy. Carroll also is a pretty safe town I've never had any problems in their parking lot. The breakfast is standard and not that great and sometimes...
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I had extended family come to town and they stayed at the Days Inn and it worked out great. We also stayed there one night so all of the kids could play in the pool. The hotel was clean and everything is new so it is a very nice place. The big rooms with the 3 queen beds also were...
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Thank you for taking the time out of your schedule to provide your comments.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Our pool is a popular amenity within the local community and our hotel guests. Additionally...
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I was here for four nights on business and yes it is a new hotel but the king room with whirlpool tub (room 123) smelled like mildew.They had a fragrance cone in the room but that just made it worse, lilac and mildew. There were some uncontrolled 11 to 13 children that ran up and down the stairs that was...
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Dear Guest:
Thank you for your comments. I apologize that your experience was anything less than satisfying.
Please know that your feedback is extremely valuable to us. Usually we are a very quiet hotel. However sometimes we do have families with kids and most of the times they are not loud.
As far as breakfast is concerned it is an...
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I stayed here prior to RAGBRAI so my friend and I brought our bikes along. Our room was on the second floor, but there is no elevator at this hotel so the front desk staff offered to allow us to keep the bikes in their office space. That was very helpful and the staff overall was excellent.
The room was...
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My wife and I had not stayed in a Days Inn since a trip to Florida in 2002 turned us sour on them. We read the review of this being a new hotel and decied to give it a chance & we were very pleased. Everything about our stay at this hotel was perfect. They have nice beds, TV's, pool...
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In looking at hotels in the Carroll area, I was going to go with Super 8. But with 2 teenagers, full beds just won't cut it anymore. Days Inn offered a suite with 3 queen beds in the same room and it was excellent. The room was very spacious too. It's a new hotel, so very clean and nice. The...
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The Days Inn in Carroll, Iowa was a real treat! This hotel is brand new, and it looks it. Everything is updated. We were greeted by a staff at check-in who was friendly, accommodating, and efficient. Our room was very nice and immaculately clean. The furnishings were upscale – from the flat panel TV to the bedding and furniture ....
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