This was another nice motel that we stayed in on our travel adventure. When we checked in the manager was having a meeting with the employees in the breakfast area and they were discussing how they could better serve the guests and problems that arose. This made me think that they really cared about the guests stay. It was a... More

The rooms are very clean and comfortable. The location is great and just a short walk to great dining. There are 24 gas stations right across the road. The staff is very friendly and helpful. The breakfast selection is wonderful! We didn't use the pool; however, I did go into the pool room and was able to relax in a... More

Arrived 4 am on relay run with coach buses and room switch from one driver to another was easy the front desk clerk even had breakfast ready early so we could eat before getting our rest only drawback is train tracks nearby but a great place to stay

I guess that I had higher expectations as this is a Best Western and I have always had such good luck with them. The room was partly acceptable for the price-mainly clean and the beds were comfortable. Considering this is the "off season" and I used a discount and booked through the auto club we thought that the price was... More

well i am a truck driver and stay in many hotel motels and it is very important to me that they are clean friendly and good value for money this Best Western in Richmond Indiana was very clean good size rooms has a indoor swimming pool exercise room very friendly staff who get everything you need with a smile on... More

I write a review for all my trips and hotels and this was short and sweet. I had to give them 5 stars because the room was clean the bed was comfortable. We checked in late and checked out early, so we didn't use any of the facilities. Had a good nights sleep and that's why we were there!

We stayed going and coming on a trip to Pennsylvania. Staff was very friendly. A couple of complaints. Going we were quoted one rate but charged a higher rate. Desk clerk had only been employed there four days so claimed she could not fix it but would check into it. Coming back due to snow storm the previous week, breakfast... More