When traveling for business, which is quite often, I stay at Holiday Inn Express facilities 99% of the time. My recent stay at the Holiday Inn Express, Portage, Michigan was exceptional, however. The smiling, courteous staff and the accomodations were surperb. The heater/AC unit was the quietest I've had in a LONG time. I could hardly hear it during the... More

Well pleased with friendly, helpful staff. Breakfast is excellent especially with addition of new pancake maker. Rooms are dingy and mine doesn't smell fresh. Elevator smells strongly of smoke. More

This hotel was very nice. It was easy on and off the interstate. The rooms were clean, and quiet. The front desk staff was very helpful and friendly. They suggested a restaurant for us and gave easy directions to it. The continental breakfast was very good and had a good selection to choose from. The price was right and we... More

We usually stop in Ilinois or Michigan, but I took a chance on a new stopover. The hotel seemed off the beaten track, but it is close to the toll route, not I94. I cashed in some Priority Club points for our stay, but I wasn't treated like they knew I was getting a 'freebee'. I was greeted as a... More

Stayed here last minute when our house wasnt ready. We asked for and received a non-smoking room on a non-smoking floor. Unfortunately the only thing that qualified it as non smoking was the little signs proclaiming the fact the room and hallway were so heavily smoke laden we both woke up with sore throats. Aside from that obvious failure the... More

great staff, crisp and clean sheets, comfy beds, sparkly clean bathroom, good internet service, very good breakfast. no complaints! More

There's a railroad junction near the hotel that requires the several trains that go through each night to sound their horns for long intervals. The "constant on" setting for the air conditioner units isn't as helpful as it appears -- the AC unit cycles on and off with more noise than the level of the fan. The staff person on... More

Cashed in some PC points for this room. This property needed to do some convincing to win me over, but they certainly did. I was quite disappointed with our room (309). It was below the standard I expect from HIX. Yes, they have a new bed, so that is good. But the rest of the room has very cheap furniture... More

Joanie was really great to us the whole time we were there. Definitely the sort of friendliness and helpfulness that I've come to expect from HIE. We really liked the pool toys being available, and my son thought the pancake machine was especially fun. The overall experience was good until the very end where they fell short by hurrying us... More