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Holiday Inn Express Portage

2.5 of 5
2323 Willowcreek Rd., Portage, IN 46368
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Holiday Inn Express Portage
Ranked #4 of 8 hotels in Portage
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44 reviews from our community

    Trip type
Traveller rating
    14
    14
    8
    5
    3
Date Rating
Milwaukee, Wisconsin
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

When we walked in the door, Michole greats you at the front desk with a warm welcome. It sets up a nice room with a comfortable bed. Nice flat screen TV. Breakfast on a busy Saturday morning was handled flawlessly. The breakfast ladies took care of everyone with hot, fresh food.

Was this review helpful? Yes 2
David R, General Manager at Holiday Inn Express Portage, responded to this review
6 May 2013

Fortyplusoutayear, Thank you for sharing this great review about our hotel! It's always a nice feeling when a guest takes the time to share such positive feedback with us, especially public reviews for other potential guests to see! I want to thank you for specifically identifying Michole from our front desk and also our breakfast team for their great service... More

San Angelo, Texas
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 May 2013

great hotel experience clean ,breakfast area , inside pool fitness area and best of all the staff were just great ,from the ladies at the breakfast area always took great care of all of us , we were a group about 30 staying there for at least 17 days just luv them ..enjoyed the stay, and would return ..my hats... More

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David R, General Manager at Holiday Inn Express Portage, responded to this review
6 May 2013

mamaroadie, Thank you very much for posting this great review of your experience at our hotel! Our staff will be very excited to see this review and know that their hard work is paying off! I especially thank you for mentioning the quality of service that our staff delivered in all areas of our hotel. In my short time with... More

New Paltz, New York
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 April 2013

Great access to interstates. Not too noisy, but nearby railroads do have nightime runs. (ALL nearby hotels are near railroads.) Small pool, exercise room. Guest laundry, just buy the soap. Nice, helpful staff. Larger breakfast buffet than usual. All made for a pleasant stay. Many local restaurants and stores nearby.

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See 3 more reviews by BobsBeenThereToo for Portage
David R, General Manager at Holiday Inn Express Portage, responded to this review
3 May 2013

BobsBeenThereToo, I would like to thank you for posting such a great review of our hotel! It is very rewarding for our staff to see this kind of feedback from our guests; it reminds them that their hard work is paying off! I am very pleased that you were able to enjoy nearly all of our amenities. Also, our proximity... More

North Cape May, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 April 2013

We stayed here passing through. It was in a very convenient location off the toll road. The front desk staff was amazing! There was fresh popcorn and cookies at check in. The morning we left the manager Debi remembered my son's name and told him, "see you later (name)". I was very impressed. The pool was warm, great for my... More

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review
3 April 2013

DanaLauren_84, Thank you so very much for sharing your hotel experience with us! It was a pleasure having you here and hope your trip to Wisconsin was a successful one. Please come back and see us if you are ever in the neighborhood! Thank you so much! Holiday Inn Express Portage Staff More

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 March 2013

I stayed here for a week for business. Lori at the front desk was really great. The entire staff was great, everyone was friendly & helpful. Location was good..close to all you need across the bridge. Only real noise was the train, which seemed to go by alot. Only real drawback for me, was no guest laundry & it snowed... More

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PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review
29 March 2013

Dear DonnaPS62, Thank you for taking the time to share your hotel experience with us! Lori has been a great addition to our team. The local train traffic can be a little excessive so I might suggest being on the south end of the building during your next visit. I apologize for the inconveince of not having a guest laundry.... More

Neenah, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 January 2013

Stay here for a cheap rewards night, staff was friendly, breakfast was great. Room was clean. Slept great. The only issue is that it is close to the train tracks so you can hear the train on the north end of the building.

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Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 January 2013

I wanted to let managment know that they have a great employee here!I believe her name is Miss Chriss?Christine?She works midnights,has short black hair.I hope that helps to reconize who she is.I had my car break down and had to walk late one night.It was snowing and very windy outside.When I arrived at the hotel Miss Chriss,Christine was VERY HELPFUL.Offered... More

Was this review helpful? Yes 1
Des Moines, IA
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 November 2012

I was a little worried about this hotel due some negative reviews, but we were happy with our stay. My family stayed the night before and night after a Notre Dame football game in October. The drive to Notre Dame stadium would be slightly under an hour if it wasn't for the long wait to get off at the final... More

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Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 18 September 2012

I have stayed at several Holiday inn Express hotels before (from IL to GA and everywhere in between). I can say that despite the fact that this one seem more updated than a few I went to I hated this one the most. I was put on the third floor. As soon as I got off the elevator I smelled... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Portage, responded to this review
10 October 2012

Dear kcmz812, Thank you very much for taking the time to share your comments online. I am very pleased that you have mentioned our friendly staff. We are hospitality professionals who pride ourselves on delivering superior service and are happy doing so. However, I would like to apologize for any inconvenience the room condition may have caused you. I have... More

Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 17 September 2012 via mobile

Very slow check-in. While waiting for the desk clerk to finish her phone call we wandered over to find a platter of burned cookies. Rooms are badly in need of updates. Stairway smelled like smoke. Breakfast selection was poor although the attendant was very friendly and helpful. This hotel isn't up to Holiday Inn standards.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Portage, responded to this review
30 September 2012

Dear Ice999, Thank you for taking time out of your busy day to write a review of our hotel. I am pleased you found our breakfast attendant very friendly and helpful. Please accept my sincere apology for the shortcomings you experienced during your stay. I have taken note of your valuable comments regarding your room conditions and these will be... More

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Additional Information about Holiday Inn Express Portage

Also Known As:
Holiday Inn Express Portage Hotel
Holiday Inn Express Portage Hotel Portage
Portage Holiday Inn
Address: 2323 Willowcreek Rd., Portage, IN 46368
Phone Number:
Region: United States > Indiana > Portage
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Portage
Price range (per night): 114 AUD - 137 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the always-accommodating Holiday Inn Express® Portage hotel, the premier destination for practical travelers who want a more comfortable and convenient stay in Portage. The hotel's location places guests just around the corner from a wealth of attractions and area businesses, and its one-of-a-kind staff is poised to offer consistent service and quality amenities. ... more   less 
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Holiday Inn Express Portage
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