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Baymont Inn & Suites Indianapolis Airport / Plainfield

2.0 of 5
6010 Gateway Drive, Plainfield, IN 46168
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Baymont Inn & Suites Indianapolis Airport / Plainfield
Ranked #8 of 16 hotels in Plainfield
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    6
    5
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Date Rating
Green Bay, WI
Senior Contributor
38 reviews 38 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We really wanted to like this hotel. We'd read the previous reviews and we're impressed by the hotel managements responses. Unfortunately, responses were not as quick while we were there. The Good: The price. The room was $30-$50 less per night than other area hotels. The room itself was larger than expected. There was little to no noise to disturb... More

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See 2 more reviews by jaywalker17 for Plainfield
Terre Haute
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 April 2012

My daughter had an early morning flight out of Indy, and rather than drive the hour in the early morning we booked this hotel. The rooms are nice and clean, our room had a fridge and microwave which would have been handy if we were staying longer. It's just 5 minutes from the airport and as I understand it, they... More

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usa
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 February 2012

Rooms was clean with a good bed and had good light and noise control. Temperature and ventilation control not the best but we were comfortable enough. Excellent shuttle service to airport. Pickup on return was average with a 25 minute wait time. Long term parking area felt safe and there are lots of restaurant options in the area. More

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markyz
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 February 2012

My wife and I needed a room when we were passing by Indianapolis. This hotel is convenient to the expressway. There are several eateries nearby. The person at the front desk was very helpful. Our room was clean and quiet. Breakfast was fine for our needs. Low price was a bonus. More

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baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review
7 February 2012

Thank you for your review of our property. We were glad to hear that you enjoyed your stay and that the staff was both friendly and helpful. We hope you will choose to stay with us again should your travels bring you back our way. More

Dillon, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 January 2012

this was a very attractive hotel right next to a wonderful brewpub the Black Swan really unique for Indiana highly recommend it and we are planning to stop there on our wau home! More

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baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review
1 February 2012

So glad to hear you enjoyed your stay and our 'little secret' next door. The Black Swan is a local favorite and is a nice change of pace from the many chain restaurants in our area. We hope you'll continue to choose the Baymont Inn & Suites for your future travels to our area! More

SW Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 16 December 2011

I only booked this hotel for 2 nights out of our 2 week stay in the area due to the reviews. I hate to say, 2 days is way too long to be here. Where do I start? In our room, we had tile missing from the bathroom, the stucco & drywall had peeled away from the wall & rust/mildew... More

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baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review
26 December 2011

On-line reviews are easy to do and can be very helpful; but anonymous. And that's not always a good thing. For example, I am very puzzled by this guest's comments but have no way to reach out to her to get more details or to remedy the situation. It is always best to speak to a staff member or member... More

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Des Moines, IA
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
1 of 5 stars Reviewed 15 November 2011

Hotel is nice except for all the shortcomings we had. 1.WiFi didn't work. 2. At midnight I noticed light coming UP through the bathroom floor. There was a 6-8 inch long by 1/4 inch wide crack between the floor tiles next to the stool where the grout had fallen through to below. By looking closely, I could clearly see a... More

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baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review
22 November 2011

We were sorry to hear that the guest didn't enjoy their stay; but appreciate their candor. I firmly believe we can't fix what we don't know is broke. For example, we are proud to announce that due to guest feedback, we have had an entirely new Internet Service installed. It is faster and much more reliable than our previous service.... More

Terre Haute, Indiana
1 review
5 of 5 stars Reviewed 4 November 2011

When we first were checking in, the young man working the front desk was very nice. Our room keys didn't work when we got to our room, so he tried them and switched us to a different room so the locks could be fixed on that door. We didn't have to wait at all. The room was VERY clean! I... More

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baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review
22 November 2011

So glad to hear you enjoyed your stay and plan to stay again.....we love repeat guests! We hope you enjoyed your second stay just as much and will be back soon for a third stay. More

Cleveland, OH
1 review
1 of 5 stars Reviewed 3 October 2011

Just returned from a 2 night stay. Checked in very late on Friday night and there was no one at the front desk but a sign by a telephone that said to click intercom for service. Requested a crib for our 2 month old... after midnight I just put the baby in his carseat for the night. Disappointed that breakfast... More

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baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review
22 November 2011

There are so many things that went wrong with this guest's stay; I'm not even sure where to start. I can report that Management is aware of the situation and has addressed the concerns with the guest; as well as with all staff members involved. No guest should ever experience this many problems with one hotel stay and, if Management... More

New Baltimore, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 19 September 2011

Several of our friends and family went to Indy over the weekend for a wedding. One of our party had a bloody comforter on the bed (they were upgraded to a suite at no charge) and the chair in our room looked as if a toddler just ate a half gallon of ice cream in it and the maid just... More

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baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review
20 September 2011

We appreciate your feedback regarding your recent stay. I was sorry to hear that your friends room wasn't as clean as it should have been; but was glad to hear that the staff took care of the situation quickly and efficiently. Ironically, I just made arrangements yesterday (9/19) to have all the upholstered furniture, in all the guestrooms and public... More

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Additional Information about Baymont Inn & Suites Indianapolis Airport / Plainfield

6010 Gateway Drive, Plainfield, IN 46168
Price range (per night):* 64 AUD - 133 AUD

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Baymont Inn & Suites Indianapolis Airport / Plainfield
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