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Red Roof Inn - Merrillville

2.0 of 5
8290 Georgia St, Merrillville, IN 46406227
Hotel amenities
Red Roof Inn - Merrillville
Ranked #15 of 21 hotels in Merrillville
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85 reviews from our community

    Trip type
Traveller rating
    28
    17
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Date Rating
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW via mobile

The staff was great! The wi-Fi would not work. I called the trouble center and they did try to correct the problem. We had to leave because I needed the wi-Fi. The staff did not know how to handle the problem. The morning prison had no Ida there was a problem

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Womelsdorf
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2013

The staff were very nice and informative. They tried to help you in any way possible. the room was larger than most and very clean. the room had all the extra pieces that you are starting to expect in motel rooms now. But in some cases start to really make it hard to get around in the room. These had... More

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indianapolis
1 review
5 of 5 stars Reviewed 15 April 2013

I would like the world to know how professional Mr. Marzette was during my stay. Mr. Marzette excellent service by listening to my needs as I was in town for a funeral. He spoke well, dressed well, and really made my hotel stay pleasant. If you are ever in town and stay at Red Roof Inn your in for top... More

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jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
23 April 2013

Vincent, thank you for taking the time to write such a wonderful review. Marzette and the entire staff look forward to accomodating all of our valued guest needs. As you mention in your review, "Tell the customer service rep your desires." and we will try to forfill every single one.... Again, thank you for your review and please consider us... More

Louisville, Kentucky, United States
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 April 2013

Close to highways make this place unpleasant. Is one of the cheapest hotel from area. This is the best part in staying here. Is not worth it to spend more when you sleep and wake up with highway noise in your head! At check-in the room was not so clean as I expect. Another guest complain with same problem. Other... More

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jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
23 April 2013

Alice, thank you for taking the time to write a review. I have shared your feedback with the entire staff and they were sadden to hear that your stay was not a pleasurable one. While being located off the expressway makes for an ideal location for our travelers, we were sorry to hear that the noise from the expressway prevented... More

Mission, South Dakota
1 review
5 of 5 stars Reviewed 21 March 2013

This was a great hotel for the price we paid! The room was clean and all the basics were provided that any traveler would need. The hotel was also located in a good location-close to several restaurants and stores. Also, the staff were all very nice. One staff in particular, Marzette, was very helpful and friendly to us during our... More

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jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
23 April 2013

Thank you for your wonderful review. Marzette and the staff are always excitedto hear about our valued guest stay and it is always a pleasure to see one of our staff members being recognized for the service they provide. Your recommendation means a lot to me and my team as we are always looking for new ways to make our... More

Indianapolis, Indiana
1 review
1 of 5 stars Reviewed 13 March 2013

I reserved my room online. When I checked in my mother decided she wanted to get a room to spend time with her grandchildren. She was not allowed to use the senior discount in person because she didn't reserve her room online. I thought if your a senior you're one all the time. We had the same size room and... More

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jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
14 March 2013

Thank you for taking the time to write a review detailing your ordeal while choosing to lodge at the Red Roof Inn in Merrillville. On behalf of the entire staff, we would like to apologize for our lack service and failing to resolve your issues. There is no excuse for our guest service representative failing to bring you a clean... More

Cleveland, Ohio
Top Contributor
99 reviews 99 reviews
18 hotel reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 7 March 2013

Why would you pay more when you can have a clean room, cable TV, hot poweful shower, coffee in your room and a nice bed. If you are a business traveler like myself why pay $100-120 for a place that the only difference is "free" breakfast. Staff was friendly this place is no frills but if you don't need all... More

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jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
12 March 2013

Scott, Thank you so much for your positive review, we pride ourselves in providing our guest with a friendly staff, clean room, a comfy bed, and of course a powerful shower. I will make sure to share your comments with the entire staff as they are always eager to hear how they measure up to our customers expectations. Please consider... More

Sikeston, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 March 2013

I have never seen a more chaos at a front desk! The people are nice but somehow the hotel is overbooked and double booked on rooms. I have been there February 27- March 4th, 2013. Each night there was a guest at the front desk who had paid for their hotel in advance through hotwire, expedia, priceline etc. and receive... More

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jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
12 March 2013

Thank you so much for your review. I am extremely sorry for the chaos and inaccuracy you had with your reservation and the check in experience. I am sorry to hear that your mother had to be moved to a different room and that her luggage had been misplaced. I can only imagine your frustration and disappointment in the location... More

Muncie, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 February 2013

Thia is a nice motel for $41.99. The king bed rooms are spacious with a desk, microwave, and fridge. Our room was clean and they accept pets. They are 100% smoke-free which is also a plus for us--no smelly rooms!

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jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
12 March 2013

Thank you so much for your review. We were extremely pleased that you noticed the recent improvements made to the location. It is always a pleasure to hear the feedback from our valued guest. Thank you again and please consider us your hospitality hotel should your travel plans bring you back to the Merrillville area. Janie Noel General Manager More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 24 February 2013

I made my reservation several days before arriving at the hotel. When I arrived, a room on the ground floor, which I requested in my reservation due to medical problems, was not available. After reaching the hotel, I lost my cell phone and the phone inside the room would not make or receive call to outside lines. I called the... More

Was this review helpful? Yes 1
jnoel2, General Manager at Red Roof Inn - Merrillville, responded to this review
12 March 2013

Thank you so much for taking the time to write a review. I am extremely sorry that your stay was not a pleasant one. Although, the hotel tries to honor all request made by our valued guest this can be extremely difficult and sometimes we are not able to comply. However, certain things should always be operable in our guest... More

 
 
Red Roof Inn - Merrillville
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Additional Information about Red Roof Inn - Merrillville

Also Known As:
Merrillville Red Roof Inn
Red Roof Inn Merrillville
Address: 8290 Georgia St, Merrillville, IN 46406227
Region: United States > Indiana > Merrillville
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #15 of 21 hotels in Merrillville
Price range (per night): $74 - $87
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn - Merrillville
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