Booked my room thru Expedia-got my itinery and confirmation-arrived at hotel to find my reservation was booked for following night. I provided the desk clerk my confirmation,and he took it from there. The hotel contacted Expedia and as they worked to clear up the reservation ,allowed us to check into our room. All the staff was helpful and friendly, our... More

Stayed overnight at this lovely Garden Inn in a King Suite on the night of 11th May 2012 . Got there a wee bit early from O'Hare and with a cranky ten year old son was very appreciative when Amanda at the front desk accomodated us ASAP. Was also gracious enough to offer us ice cold water while we waited... More

We stayed here for one night after attending a concert in the area. The desk staff were very friendly, the hotel clean, and the beds awesome. HGI's have these amazing beds that are adjustable and I always sleep like a baby when I'm there. We had breakfast the next morning (included with gold membership), or $9.95 pp if you aren't... More

I have stayed here many times this year. The greeting at the desk has always been warm and friendly. The rooms are always as expected. The housekeeping staff has been very helpful, including holding items I have left behind. The breakfast is great, both the fresh and plentiful food and the attentive service. Five stars all around. More

I loved my stay here! We wanted to just have a short weekend away to relax so we booked the king with the whirlpool. The person I spoke with and who checked me in, Eric, was very nice and professional. When I was checking out, although it was very prompt, I did not get the same service. The clerk was... More

We had a great experience when we stayed here. The rooms were clean and comfortable. The staff was friendly. Hot coffee each morning downstairs was a welcome perk. We will definitely stay again when we are in this area. More

On a many-stop tour of (mostly) airport hotels, this was my one non-air travel related stay (1 night only). The personnel at the desk were very helpful (trying to find me a massage therapist that could accommodate me that day. No luck, but they tried, and called me to let me know of their progress). Also, when I had difficulty... More

hotel is in the right coridor for business and vacationers adequate rooms security could be better and the parking facilities more defined over all we would use this facility again. the breakfast and dinning were run by great people bu the hotle clercks ned a lesson on manners and proper presentation More

We have stayed in several other Hilton Garden Inns and decided to stay here for a birthday get-away. The pillowcases were very wrinkled and messy looking, (now I wonder if they were even fresh :() the screen was out and lying on the rooftop outside the window...window unlocked...creepy. One of the lights was out over the whirlpool tub. Over all... More