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Holiday Inn Express Madison

2.5 of 5
300 Franks Dr., Madison, IN 47250
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Holiday Inn Express Madison
Ranked #5 of 7 hotels in Madison
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33 reviews from our community

    Trip type
Traveller rating
    14
    10
    6
    2
    1
Date Rating
Anthem, Arizona
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 April 2013

We found it necessary to book a room spur of the moment because of a death in the family. We found the staff to be friendly and helpful. Breakfast was plentiful and a nice variety. Rooms were large, comfortable and clean. This is the best place to stay in Madison! We will return to this hotel when our travels take... More

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renies, General Manager at Holiday Inn Express Madison, responded to this review
9 April 2013

Thank you for taking the time to write a comment about your stay, we are very sorry for your loss but we are very pleased you enjoyed your stay. The employees here understand when a love one has been taken from us and try to make your stay as comfortable as possible. Again thank you and look forward to your... More

Indianapolis
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 March 2013 via mobile

Made a last minute stop in Madison. Check in was easy and courteous. Room was clean and economical with great linens and wonderful amenities such as a kitchenette, table with chairs, with a two person jacuzzi in the bathroom. Staff was very friendly and accommodating. Will definitely stop here again.

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renies, General Manager at Holiday Inn Express Madison, responded to this review
18 March 2013

Thank you for the great comments on our hotel & staff we pride our self in having a great hotel that guest love. Hope that you will come back and visit with us again and enjoy what Historical Madison has to offer our tourist. More

Washington DC, District of Columbia
Top Contributor
119 reviews 119 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 22 February 2013

Clean room, lots of comfortable pillows. Mini fridge, microwave, coffee service. TV with free wifi - all for a great price --- can't ask for much more for one night business stop in Madison. Cookies :-) at 6pm. Did I mention the cookies ? Absolutely quiet room, with no freeway or interior noises. Bed was super comfortable and there was... More

Was this review helpful? Yes 1
renies, General Manager at Holiday Inn Express Madison, responded to this review
25 February 2013

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words to the staff. Thank you again for taking the... More

Aberdeen
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 January 2013

We were in town for my father-in-laws funeral, I booked 6 rooms for various family members and we had an additional 4 rooms booked by other family members as well. The front desk staff was nothing less than exceptional in taking care of each individual as they arrived. The rooms were comfortable and clean, the breakfast bar was plentiful and... More

Was this review helpful? Yes 1
See 2 more reviews by Keysin10 for Madison
renies, General Manager at Holiday Inn Express Madison, responded to this review
15 January 2013

Thank you for taking the time to let us know your stay was enjoyable during your loss, we try to make thing easier for the family so this is one less thing they need to worry about. I am pleased to hear you received great service. It's something our staff takes great pride in, so we value your feedback. We... More

Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 9 January 2013

We were in town for a quick family visit during the holidays and spent one night at Holiday Inn Express. Parking was plentiful and check-in was quick and efficient. There is an indoor pool which we did not use. Our room was on the second floor, and there was a very strong chlorine odor in the hallway due to the... More

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renies, General Manager at Holiday Inn Express Madison, responded to this review
11 January 2013

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff tales great pride in, so we value your feedback. We checked on the shower head pressure and found out they are adjustible they work more easily when... More

Canton, Michigan
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 26 November 2012

This hotel is OK and from what I'm told is probably the best choice if you are staying in Madison Indiana. Basically a mediocre venue with the typical worn out room conditions. Pros: staff was great and very accommodating (see cons); lobby was clean; location good. Cons: first room reeked of smoke and was about 90 degrees when we arrived... More

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renies, General Manager at Holiday Inn Express Madison, responded to this review
14 December 2012

Thank you so much for your feedback on your stay, we are giving the rooms a uplift with new paint and new lighting fixtures. Our staff loves helping the guest and are willing & ready to serve you anyway to make your stay as comfortable as possible. We have tried some new chemicals to take the smoke out of the... More

Indianapolis, Indiana
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 November 2012

We stayed three nights at the Holiday Inn Express in Madison, Indiana. The hotel is not actually in the historic part of Madison where we spent most of our time, but was only a short drive away. We appreciated the peace and quiet and were able to sleep well. The complimentary breakfast had everything we enjoyed plus. The hosts were... More

Was this review helpful? Yes 1
See 6 more reviews by bgoIndianapolis for Madison
renies, General Manager at Holiday Inn Express Madison, responded to this review
19 December 2012

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Next time your return our... More

1 review
3 of 5 stars Reviewed 27 October 2012

Newer looking modern hotel. Bathrooms clean but nothing special. Shower minimal pressure. The bed and sheets were worse than sleeping on the floor. They have painted and clean but never updated their bedding. Sheets were like sand paper. We did feel safe not worth the additional money spent for the brand name holiday inn express

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renies, General Manager at Holiday Inn Express Madison, responded to this review
18 December 2012

Thank you for staying with us, we have checked the shower pressure out, in doing this we found out the city was doing some major repairs to the lines which lessened our pressure but with their new equipment it has help the pressure. I am so sorry for the linen was not comfortable we order linen each month, but I... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 25 October 2012

The hotel lobby is bright and cheerful, most of the staff is friendly. Rooms are clean when you checkin but the housekeeping staff seems to slack off during your stay. The bed was made daily but they would forget things like wiping out the bathroom sink, and replacing cups. Construction workers left dirt clods in hallway from their boots, and... More

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renies, General Manager at Holiday Inn Express Madison, responded to this review
18 December 2012

Thank you for staying with us, I am sorry your room did not get cleaned daily, checking back I see there was a DND sign on the door, are housekeeping wiill not enter a room with this sign, they do not want to disturb you, and they want to make sure that you have a restfull stay. The dirt clods... More

Indianapolis
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 17 October 2012

Clean hotel. Ceiling was leaking through smoke detector, but they had no more rooms. It was clear from ceiling that this was not a new problem. Staff was very kind about it but because there was only one person working on a Wednesday night, she told us to put a towel on the floor. Breakfast at 9:00 had been all... More

Was this review helpful? Yes
renies, General Manager at Holiday Inn Express Madison, responded to this review
17 December 2012

Sorry your stay was not as you expected, when checking back on your room not being cleaned as a stay over, their was a DO-NOT-Disturb sign on the door that is why we did not clean your rooms that day, but thank you for letting us know that housekeeping did not wipe out your sink and replace ammenities I will... More

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Additional Information about Holiday Inn Express Madison

Also Known As:
Holiday Inn Express Madison Hotel Madison
Holiday Inn Express Madison Hotel
Holiday Inn Madison
Madison Holiday Inn
Address: 300 Franks Dr., Madison, IN 47250
Phone Number:
Region: United States > Indiana > Madison
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Madison
Price range (per night): 125 AUD - 196 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Come and visit the historical town of Madison, Indiana! You will find an assortment of historical buildings scattered throughout the town. With the Ohio River running right by town, Madison is great for weekend getaways and family vacations. Hotel features include free local phone calls and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage, gravy, bacon, scrambled eggs, omelets, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll.Experience Madison, Indiana with the Holiday Inn Express Hotel & Suites! Nearby attractions include: Argosy Casino, Belterra Casino, Caesors Casino, Grand Victoria Casino, Friendship, Kentucky Speedway, Clifty Falls State Park, Madison Regatta, Ribberfest Chataqua, and the Madison Folk Festival. ... more   less 
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Holiday Inn Express Madison
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