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Courtyard Marriott

3.0 of 5
411 Kentucky Drive, Kokomo, IN 46902
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Courtyard Marriott
Ranked #4 of 10 hotels in Kokomo
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38 reviews from our community

    Trip type
Traveller rating
    17
    9
    7
    4
    1
Date Rating
Columbus, Ohio
Top Contributor
70 reviews 70 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 10 June 2013

I have stayed at many hotels (lots of them Marriott and I am a silver elite member). This was by far the most disappointing Courtyard I have ever stayed at. It was dirty, run down, and in desperate need of some TLC. I see many comments posted on TripAdvisor about this property and many comments from the manager and nothing... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
13 June 2013

Dear Guest, thank you for your comments about your recent stay here at the Courtyard by Marriott Kokomo. I assure you we look into every guest conserns and take immeditate action to correct any issues and concerns. Sincerely, Rick Ogg General Manager More

tennessee
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 June 2013

A last minute trip due to medical emergency left me with trying to find a hotel in a town 7 hours from our home. THANKFULLY when we arrived to get one of the last rooms it exceeded our expectations. Rooms was appointed nicely and beds were VERY comfortable. Bathroom was roomy and breakfast buffet and staff were very nice. Would... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
7 June 2013

Dear Guest, thank you for your great comments about your stay recently at our Courtyard by Marriott Kokomo. We are so glad you chose us. We look forward in seeing you when you visit the Kokomo area again. Sincerely, Rick Ogg General Manager More

Troy Michigan
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 9 May 2013

Stayed one night for business. The hotel room was okay, but a little worn looking. The bed was comfortable. A few of the rooms had balconies with chairs which was nice because I could open up the door to the balcony and get fresh air into the room on what was a great weather evening. The room heating and a/c... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
10 May 2013

Dear Guest, thank you for your recent comments about your stay here at the Courtyard by Marriott. I am glad that you had a nice experience. We look forward in seeing you the next time you are in the Kokomo area. Sincerely, Rick Ogg General Manager More

Goshen, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 April 2013

Stayed at this hotel two nights. I will say that it's a good place that could be much better. The staff was very friendly and exceptionally helpful. The after work Happy Hour was very relaxing and helped end a busy work day. The cleanliness of the room however brings all the other stuff down. On either side of the bed... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
26 April 2013

Dear Guest, Thank you for your coments about your recent stay here at the Courtyard by Marriott in Kokomo, IN. I would like to appoligize for the issues that you had experienced in our housekeeping department. We listen to our guest and take your coments very seriously. We look forward in seeing on your next visit to the Courtyard by... More

Birmingham, Michigan
2 reviews
5 of 5 stars Reviewed 21 March 2013

I have stayed at the Kokomo Courtyard by Marriott a few times and am truly amazed by the exceptional staff. They are courteous, friendly, professional, and efficient. The hotel has good internet service, a great happy hour, and the breakfast is surprisingly very good. But the most impressive feature is the staff - they are truly exceptional. I will definitely... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
25 March 2013

Dear Guest, Thank you so much for your great comments about our Staff. We work very hard to make our guest feel comfortable and at home. We look forward in your next stay here at the Courtyard by Marriott Kokomo. Sincerely, Rick Ogg General Manager More

Belleville, Michigan
1 review
5 of 5 stars Reviewed 19 March 2013

I would never stay anywhere else in Kokomo. The staff is so down to earth and friendly that I find myself having a short conversation with one of them every time I am in the lobby. They have directed me to great local restaurants that lived up to the hype. They have excepted packages being shipped to their location during... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
20 March 2013

Dear Guest, thank you so much for the nice comments about your recent stay here at the Courtyard by Marriott Kokomo. We love to hear that our guest's expectatons are met and exceeded. We work hard to make sure our guest feel at home and look forward to their next stay. Sincerely, Rick Ogg General Manager More

Gaylord, Michigan
1 review
5 of 5 stars Reviewed 22 February 2013

We stayed for four days with our 4 year old daughter and everything was great, the staff was friendly and nice. We used the pool every day; it was clean and well taken care of. I can see how the beds are not for everyone the mattress is temperpectic like but I personally liked it, our room was clean. The... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
25 February 2013

Dear Guest, thank you for great comments about your recent stay here at the Courtyard by Marriott. We love to hear that our guest had a great experience. We look forward in seeing you the next time you are in the Kokomo area. Rick Ogg General Manager More

Hagerstown, Maryland
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 February 2013 via mobile

This hotel is just that.....ok. The room was ok, but it was clean. The bed was horrible. Worst I've had in quite some time. The front desk staff was.....ok. The breakfast lady seemed like she was annoyed that she had to actually work. The set up of the room was bad. The thermostat, well the wall unit only had one... More

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roggcourtyard, General Manager at Courtyard Marriott, responded to this review
12 February 2013

Dear Guest, thank you for your recent response about your stay here at the Courtyard by Marriott. We value our Guest's comments and suggestions and take them very seriously. We hope to see you the next time you are in the Kokomo area. Sincerely, Rick Ogg General Manager Courtyard by Marriott Kokomo More

Indianapolis, Indiana, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 November 2012

I arrived at Courtyard Marriott (411 Kentucky Drive,Kokomo, IN) to check in to my hotel room which was reserved and paid for through priceline.com. We arrived at approximately 9:00 pm. No one was at the check in counter. We rang the small bell that was at the front desk, and even hollered to the office thinking that someone was likely... More

Was this review helpful? Yes 2
See 2 more reviews by Julie111983 for Kokomo
roggcourtyard, General Manager at Courtyard Marriott, responded to this review
14 November 2012

Dear Guest, Thank you for your response on your stay here at the Courtyard by Marriott Kokomo. This issue has been address and taken care of. We appologize for any inconvience. We hope to see you the next time you are in the Kokomo area. Thank you, Rick Ogg General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 November 2012 via mobile

Very nice but they charged extra for a continental breakfast that was only slightly better than what everyone else's free breakfast. Remodeled and nice but the tub was a little rough. Very nice staff and room overall.

Was this review helpful? Yes
roggcourtyard, General Manager at Courtyard Marriott, responded to this review
14 November 2012

Dear Guest, thank you for your reponse on your recent stay here at the Courtyard by Marriott Kokomo. We love to hear from our guest and listen to your responses about your stay. We hope to see you the next time you are in the Kokomo area. Thank you, Rick Ogg General Manager More

 
 
Courtyard Marriott
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Additional Information about Courtyard Marriott

Also Known As:
Courtyard Marriott Hotel Kokomo
Courtyard Marriott Hotel
Courtyard Kokomo
Kokomo Marriott
Kokomo Courtyard
Address: 411 Kentucky Drive, Kokomo, IN 46902
Phone Number:
Region: United States > Indiana > Kokomo
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Kokomo
Price range (per night): $113 - $174
Hotel Class:3 star (3*)
Reservation Options:
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