BEST WESTERN Crossroads (Indianapolis, IN): See 32 Hotel Reviews and 16 Photos

Also Known As:: Best Western Crossroads Hotel; Best Western Crossroads Hotel Indianapolis; Best Western Indianapolis; Indianapolis Best Western; Best Western Hotel Indianapolis

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)

Phone Number:

Region: United States > Indiana > Indianapolis

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access

Hotel Style:

Ranked #90 of 185 hotels in Indianapolis

Price range (per night): $78 - $119

Hotel Class:2 star (2*)

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Cheap Tickets, Booking.com, Venere, Best Western, EasyToBook, Agoda, Priceline, HotelsClick and Tingo so you can book your BEST WESTERN Crossroads reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Ed C

Harrisburg, Pennsylvania

1 review

“Superlative staff - great value”

Reviewed 12 June 2013

I have stayed at this hotal twice in a one year's period of time for extended stays. Both times, the staff have been superlative - extremely friendly, helpful and accomodating. The room was clean and comfortable. The facility lacked an elevator, but the first floor was accessible. The first floor has a nice, well-kept sitting/eating area. The second floor also... More

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Dear Mr. Ed Thank you so much for your generous comments! It is our goal to ensure every one of our guests have a pleasant and enjoyable stay. We appreciate your feedback and look forward to seeing you again when passing through Indianapolis! Thank you... GM..Nick Patel More

shakespeare4me

Milwaukee, Wisconsin

Top Contributor

68 reviews

12 hotel reviews

Reviews in 17 cities

16 helpful votes

“Nice stay in Indy”

Reviewed 8 June 2013

The room was clean and comfortable. The location is out of the hustle of downtown. Staff was accommodating and the breakfast was decent. They were able to accommodate our large group. I would stay again.

Thank you for your review. We appreciate your feedback. Our goal is to make every guest feel comfortable at our hotel. please give us a call for your future stay. Thank You. More

David O

Morehead, Kentucky, Usa

“Trip to Indianapolis”

Reviewed 6 June 2013

I had to make an unscheduled trip to Indianapolis, Indiana. The reservation process was easy, hotel was in a convenient location and the accommodations were good. I paid with my Rewards Points but if I did have to pay for the room the price was reasonable.

Review collected in partnership with Best Western

Dear Mr. David Thank You for your review. We appreciate your feedback. Our goal is to make every guest feel comfortable at our hotel. please give us a call for your future stay. We would like all of our guest to sign up for Best Western Rewards. It really works..... Thank YOU More

William L

Washington Dc, District Of Columbia, Usa

“Thanks Best Western in Indianapolis”

Reviewed 30 May 2013

Nick was awesome, every time help me with where rent a car, what museum, where in indi car, and more. My staying in the hotel was marvelous, thank Nick. The location is 5 minutes to the Downtown. William

Mr. William It was our pleasure to have you as our guest. thank you for your kind word and can't wait for you to come back and stay with us. thank you again. More

froggeede

Kansas City, Missouri

Senior Contributor

36 reviews

14 hotel reviews

Reviews in 18 cities

18 helpful votes

“Didnt stay and never will!”

Reviewed 17 March 2013

Read the other bad reviews... They are right. We booked this room on line while on the road. When we arrived an hour later we were told that they were sold out. She had no apologies and wouldn't even look at my conformation and told me to call the 800 number. That didnt get any better and not only was... More

Dear Sir, I am sorry to hear that your experience with the Best Western Crossroads was less than expected. I can't help but think there was a huge misunderstanding of the status of your reservation. Our Owners and Management team take great pride in our Product and Service and will do whatever it takes to resolve the issue. I welcome... More

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Jodi C

Inverness, Florida

“Clean! Friendly! and will stay there again”

Reviewed 16 March 2013

I had an awesome experience. The staff was very friendly and helpful! The hotel was very clean, quiet and relaxing. I will definitely stay there again!! I really appreciated the front desk staff. They were the best!!

Thank you for your review. We appreciate your feedback. Our goal is to make every guest feel comfortable at our hotel. please give us a call for your future stay. thank you More

Pikid71

Saginaw, Michigan

Contributor

11 reviews

10 hotel reviews

Reviews in 10 cities

3 helpful votes

“Avoid, Avoid, Avoid!!”

Reviewed 1 February 2013

We were on a cross country trip using the Best Western chain because of their great service and value. Weather forced us to stay overnight in Indianapolis and decided to try this hotel. It was the worst decision of our trip. The hotel is in an abandoned lot and almost impossible to find and enter. When we walked in the... More

Was this review helpful? Yes 1

Thank you for your review. I will personally make sure this will not happen again. please accept my apology and give me call. i would like to take care of your future stay at our hotel. please contact me directly at property and i will take care of your next stay. thank you More

Aj1225

“Great room , friendly front desk”

Reviewed 5 December 2012 via mobile

I was traveling for thanksgiving holiday me and my family stay at this hotel we enjoy nice and clean room also best breakfast my kids enjoy waffle when I travel again to Indy I will definitely stay at this hotel

Thank you so much for your generous comments! It is our goal to ensure every one of our guests have a pleasant and enjoyable stay. We appreciate your feedback and look forward to seeing you again when passing through Indianapolis! Happy Holidays! More

lovestotravel778

Hilton Head, South Carolina

2 reviews

Reviews in 2 cities

1 helpful vote

“OWNER DOES NOT CARE ABOUT GUESTS!!! RUDE STAFF!!! Avoid at all costs!!!”

Reviewed 11 October 2012 via mobile

I stayed here the beginning of August. Overall, the hotel is nice, clean. The location is terrible. There is nothing but fast food near this location. Sadly b/c the hotel itself was clean and fairly close to my work I would have stayed here every time I was in indianapolis. Since I'm in town every week, they lost my business... More

Steve K

Lee's Summit, Missouri

42 reviews

Reviews in 19 cities

23 helpful votes

“Renovation going on”

Reviewed 22 September 2012

I found the motel overall to be very good. My room was very clean and up to date. The A/C worked perfect and was pretty quiet. Not at all annoying. The front desk staff was friendly and very accomodating. I was there for 5 nights. I did have a couple of small issues that the staff took care of immediately.... More

See 4 more reviews by Steve K for Indianapolis

Thank you for your response regarding your recent stay with us. We appreciate your feedback and positive comments. I'm happy to say we are through our lobby renovations and it looks great! I hope you'll stay with us again on your next visit to Indy. We look forward to seeing you! Regards, More

1-10 of 32 reviews

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BEST WESTERN Crossroads Hotel, Indianapolis

BEST WESTERN Crossroads

32 reviews from our community

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