My family and 11 other baseball families checked into this hotel and expected to find what they advertised, which was a non-smoking, clean room that slept 4; this was not at all the case. The rooms all had a strong smoke and mildew smell and did not sleep 4 in the king suite that we had expected it to and...
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This guest was a part of a baseball group who had signed a contract for two nights. The contract clearly stated the reservation was non cancelable. It was Indy 500 race special event weekend. This guest was in the room for more than three hours, around 9:30PM the guest wanted to check out because they were able to find a...
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