My son and I stayed at the hotel for a soccer tournament. The room was fairly clean and property was in reasonable shape. The breakfast was standard for Hampton and was included in the price (although we hit the Le Peep across the street one morning). Free Wifi as well for all devices that connect to the network. A few...
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Thank you very much for your recent review of the Hampton Inn Castleton. I'm glad you enjoyed your stay but did want to apologize for the couple of issues you encountered. Although I love hearing positive feedback about this hotel I also appreciate feedback that allows my team and I areas to improve. We will certainly address the housekeeping issue...
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I stayed here during Super Bowl weekend in Indy. The hotel was very clean, the staff was extremely friendly and helpful, and the location was easy to get in and out of. I will definitely stay here again when I am in the area on business.
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The staff were great and very helpful. They gave suggestions for dining and knew the area. Our room was clean and neat with everything on good repair. The bed was very comfortable and I loved the sheets. The pool was a bit cold but we asked about it and the temperture was turned up! Breakfast area was well stocked and...
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We stay here when we are in Indy. Nice folks that are very helpful. Nice big indoor pool for the kids. Breakfast is included do that's nice.
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I wanted to do some Black Friday shopping in Indianapolis and chose this Hampton for it's location near Castleton Mall. Other than location, I have little else positive to share. The staff was nice enough but the sheets needed to be replaced, our room shared a wall with the indoor pool so we could hear everyone at the pool, and...
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Had bedbugs in my room during stay from 10/26/11 to 10/27/11. Reported to front desk attendant who said she would have the cleaning crew investigate. No apology made. WIll stay elsewhere next time.
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. First off, let me apologize again for what you experienced at my hotel. Our goal here at the Hampton Inn Castleton is to ensure a perfect stay for everyone and on those occasions that it doesn’t happen we try to make it right. In a case like the one you experienced Rebecca that becomes top priority for the hotel...
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We have spent a few nights here at various times when we visit the Indianapolis area. Each time, the staff at check in has shown that "midwest hospitality" by being friendly and helpful with any questions we have ever had about nearby restaurants, shopping, and directions. I wish I would have written down their names so I could tell their...
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Horrible Smell from both the room and the customer service here. After putting up with it the first night, the smell in the room got much worse. I brought this to the attention of the front desk, who sprayed something on the carpet and said it was not that bad... but since she was not the one staying in there...
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Stayed here several times recently and have not been disappointed. Staff is friendly and helpful, decent breakfast, nice pool and very clean rooms.
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I stayed at this Hampton Inn for four nights for business and was quite comfortable. It's your standard Hampton Inn, with a nice indoor pool. The location was convenient to hospital, shopping, and dining. If I were in the area again, I would certainly stay here again.
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