I travel to Indy about 4 or 5 times a year on business. This hotel has the best location of any other and I've been staying here for years, even before the new owners took over last year. I have no idea what these negative reviews people have posted could possibly be talking about and I feel like they must... More

We stayed overnight here on our trip to WV. The hotel is easily accessible from the interstate. The check in clerk was very friendly. The room, well, was just awful. The first room we were put in had red duct tape around the floor holding the wallpaper up. There was a condom wrapper left in the trash can. Hair in... More

This is the ONLY place to stay in Indianapolis. Very impressed! It’s obvious the new owners worked very hard and are dedicated to making sure your stay is enjoyable. I travel a lot and customer service is very important. Everyone was very friendly and went out of their way to be accommodating. Rooms were clean and comfortable. Great Restaurant! Location... More

this place is run down. Pics online must be when it was new. Pool looked dirty. No exhaust in bathroom. Hair dryer was missing. Large convention room right next to our room which hosted wedding reception so no sleep!

This is my second stay here and I just have to say I'm really impressed with what the new owners have done. I stayed here on business right after they took over and there where some real challenges. The place looks totally different. The lobby is remodeled, they put me in a wing that has been totally rehabbed and the... More

I reserved 2 rooms online using the Extend-A Suite website for a 1-night stay on 3/16. Upon our arrival, my family of 6 (including 2 teenage daughters) was assigned to 2 rooms that were in disastrous condition. There was food on the wall in one room, exposed nails sticking out of the wall in another, heavily stained mattresses and box... More

The other reviewers are telling the truth, the hotel is currently "under renovation". However, it is no excuse for the room we had. We used the website to book our room. The photos shown are when the hotel was in it's "heyday". Not now. We checked in on 23-Jan-12. Expected Check out 29-Jan-12. Actual checkout: 24-Jan-12. The room that we... More

I stayed at the Extend-@-Suites from 8 Dec thru 11 Dec. The hotel was being renovated but I found the staff friendly and my room was clean. I was able to get on the internet with no problem. Conference rooms were comfortable, not too cold, not too hot. and tables had poinsettas on them-nice touch. The restaurant opened during my... More

I stayed in this hotel for business and was pleasantly surprised. The rooms were very nice and the customer service was excellent. Hotel staff was friendly and very attentive. I liked the extra's that the hotel provided including free wifi and shuttle service to and from the airport. I would definitely stay here again if my travels bring me back... More