Stayed here one night and was scared to death! Creepy, dirty, and unsafe. We needed a place to stay for Super Bowl and it was the only place available 6 months ago within 50 miles of Indy. We never imagined ANY hotel could be this bad. It really should be closed. If the health departments inspects hotels, this one could...
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We would like to apologize for your bad experience at our hotel. We would like you to know that since you were here, we have replaced the management staff at the hotel. We have made many improvements and hope you will come back and give us another try.
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OMG ... Where do I start???? How about the ghetto staff, the crackheads, the nasty trashy grounds, the noise, the over priced rooms, false advertisement, and plenty more trust me!!! If you want clean towels I suggest you go buy them. If you want a clean room I suggest you clean it yourself . If you want a "continental breakfast...
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We are very sorry to hear about your stay. We have change the management staff at the hotel and have made many improvements. Again, we are very sorry but hope you will give us another chance. Thank you for taking the time to leave your comments.
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Don't stay here. I used a very popular online website to make reservations, paid online & received confirmation #. Got there at 3:30PM to check-in & waited in line for over 40 minutes (only 4 people ahead of me) as the 1 receiptionist was having problems checking people in. As I got closer to the front-desk I over heard the...
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We were there for a total of 30 minutes and we felt totally unsafe! We left and went to another hotel. It looks like a shaddy hotel. It wouldnt suprise me if people are dealing drugs out of the hotel. Its not a place for families with children. Also they advertise having 2 pools and we only saw one and...
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We are sorry for any inconvienence you may have experienced the short time you visited. We are looking into your complaints and making the neccesary adjustments to ensure there are no cleaning or safety issues.
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had to ask for maid service?had to ask for wash clothes and towels,was told it would be at least an hour before i could get them?they advertise cable tv ,but,there is no espn,there is no breakfast in the mornings,as far as coffee i had to ask, the first time i was there, if they could make some,looked at me like...
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I apologize for any dissatisfaction you may have experienced during your stay. Please be assured we are investigating the staff that were on shift and retrainning them so these issues do not happen again.
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Going 'home' for the first time in 16 yrs was a scary adventure, having some where to stay and be comfortable helped a lot. There has been a hotel in this location for over 20 yrs. America's Best Value is doing a great job continuing this building's history.
Everything was great, the staff did their best to accommodate my family-...
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Thank you for your generous comments. We are glad you enjoyed your stay! Please come back and see us next time your in Indianapolis.
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The room was large and clean and the bed was good and it was nice and quiet at night, everything else was substandard. The outside of the hotel looks OK and the lobby is fairly nice and clean. The stairs and hallways are marked and very dirty. I don't think the carpet has been cleaned in years. In the back...
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Thank you for taking the time to give us feedback on your stay. I would lke to apologize for the inconvieneces you experienced during your stay. Just to let you know the issues that you had have been addressed and our staff are aware so these problems will not occur in the future.
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