This hotel has very poor customer service. I tried to order room service and the person who took the order had an attitude. They provide complimentary water bottles ...but small ones. No ice makers on the floors ... you have to call to have it brought to your room, which again, seems to be an inconvenience to the staff. The... More

Great location downtown. Dined at St Elmo which is right next door. The doormen were super friendly. Only caution is you pay $25/night to park (not included in room fee). Also, there's a pretty hefty housekeeping fee, also not included. They do supply OJ, coffee, and a few pastries in the morning (not good pastries, but it's something). Overall, however,... More

I loved the room, it was similar to the photo displayed (but not exact, however it wasn't a diappointment). The hotel had a lavish atmosphere but the cost wasn't extravagant. I enjoyed the lobby, reminded me of a B&B I stayed at in London, UK. Was disappointed by the morning pastries but they do have a tea that is catered... More

This property is not a cookie cutter hotel but rather a boutique European delight in the heart of downtown Indianapolis. Next door to the famous St Elmo's Steak House, the hotel restaurant and windowed bar on the street hold it's own for ambiance and cuisine. Rooms are a bit small but the whole place has heavy wood accents and great... More

Very nice old school hotel. We had a parlor room which is basically a suite. It was very nicely furnished. King bed, 2 flat screen TVs and a large bath room. Staff was very friendly and helpful. They provide free pastry and coffee in the mornings. We didn't eat at the restaurant but it looked good. More

Me and three friends had dinner at the Canterbury during Super Bowl week here in Indianapolis. A lovely hotel with a homey atmosphere. The food was very good and the service was excellent. A great place to relax and enjoy a meal with friends. Jack More

My husband and I recently spent a weekend at the Canterbury in downtown Indy. We used valet parking, which was very efficient with great valets. Front desk personnel were courteous and check in was quick. We were in our room in minutes! The hotel itself was a treat-from the piano music playing in the lobby during the afternoon and evening,... More

Excellent experience and rooms, with an ideal location. Try their restaurant as it is one of the best in Indy (according the locals). Lots of charm and period ambiance. I am a very frequent traveler to the point now when I check in to a Mariott, I get confused about what city I'm in. I like boutiques and hip hotels... More

the hotel was amazing, it looked as better in real life than any of the pictures could do it justice. had a wonderful time with my boyfriend. the pub downstairs on a fri or sat night can be full of the most interesting people. the food was delicious, and the surrounding restuarants were spectacular...could not have asked for anything better. More