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Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center

3.0 of 5
1150 S. Harrison Street, Fort Wayne, IN 46802
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Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center
Ranked #6 of 47 hotels in Fort Wayne
4.0 of 5 stars 46 Reviews
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46 reviews from our community

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Date Rating
South Bend, Indiana, United States
Top Contributor
76 reviews 76 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 21 May 2012

Our first experience with the Courtyard Downtown Fort Wayne was less than positive. We stayed there in November of last year for a brief overnight stay and if you see my previous review, you will see we had a multitude of issues. I have to give kudos to Dale and the management there though as they have handled every concern... More

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See 6 more reviews by Andrew C for Fort Wayne
Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
23 May 2012

Andrew, THANK YOU for your second review of the hotel. You are a perfect example of why I like to personally review and respond to each and every review the hotel receives. You experienced an issue that needed to be addressed, we worked hard to address it (and continue to do) and you return as a loyal guest which is... More

Elizabethtown, Kentucky
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 14 May 2012

Ft Wayne is a hidden gem and this Courtyard is really awesome. It's beautiful, modern, and within walking distance of several restaurants. The rooms smelled clean and fresh, were very comfortable and have a mini-fridge, and microwave, as well as large flat screen. You can open the windows for fresh air, and some rooms have views of the Single A... More

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See 2 more reviews by JperiodSMITH for Fort Wayne
Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
15 May 2012

Thank you for such a glowing review! We are thrilled that you had such a great experience in Fort Wayne and our hotel. We look forward to serving you again very soon. Our goal is to always exceed each guest's expectation and I'm very happy to hear that we achieved that goal on your visit. More

Ohio
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 March 2012

Stay at the Marriot for an event at the Embassy theater. Everything was there as promised, no disapointments. The room was new condition, nice flat screen, coffee maker, blow dryer. The Champs sports bar was in the same building, which was good for a quick meal and drinks. Starbucks was there for the complimentary made to order breakfast, for a... More

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See 2 more reviews by Zuwm for Fort Wayne
Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
30 March 2012

Thank you for joining us to see the wonderful Embassy Theatre! We are very fortunate to have such an amazing facility connected right to the hotel. We're thrilled you took the time to tell other travellers about us. Thanks for staying and we'll see you next time! More

Sarnia, Ontario
Senior Contributor
34 reviews 34 reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

Stayed here for one night and found the reception staff very friendly and helpful. The hotel itself was very clean, easy to get to, and well priced. Covered parking was $7 a day, while the hotel has a very nice little patio area out back, complete with a small fireplace and several spots to sit and relax after a long... More

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Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
30 March 2012

Thank you for your review. The apple cobbler is also my favorite. Your comments regarding the hotel are very appreciated. I assure you the folks at the garage were in fact employees of the city (unfortunately we do not own the garage) but I will address your concern over uniform and identification. They are only present when there are very... More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 February 2012
1
person found this review helpful

I stayed here while attending a small trade show. The room was clean and comfortable. Good water pressure in the shower. Everytime I walked past the front; someone from the desk staff would greet me or ask if there was anything they could do. I rode on the elevator one morning and a staff member asked me about my stay... More

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Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
5 March 2012

Kelly, Thank you so much for your comments. We're sure glad you stayed with us and had such a pleasant experience. We do have amazing associates and it always makes my day to hear they exceeded expectations. More

South Bend, Indiana, United States
Top Contributor
76 reviews 76 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 20 February 2012
3
people found this review helpful

We stayed for a brief one night stay downtown at the Courtyard attached to the Grand Wayne Center. The property itself was beautiful when we arrived but we had a nightmare of an experience. Upon arrival we checked into a single king size bed room and went upstairs. We opened the door to find the entire room just reeked of... More

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See 6 more reviews by Andrew C for Fort Wayne
Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
21 February 2012

Andrew, Thank you very much for your review of the hotel. I am so sorry that you experienced these issues and want to assure you this is not the norm. We always strive to exceed each and every guest's expectations but clearly we fell short on this occasion. I also want to assure you that the next time your travels... More

Hernando, Mississippi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 February 2012

The Courtyard in Ft Wayne IN is a very nice place to stay. The employee's are very helpful and courteous. The bedding & pillows are fantastic for sleeping. More

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Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
15 May 2012

Thank you for you r review! We appreciate the time you took to write it and look forward to exceeding your expectations again! More

Brazil, Indiana
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 January 2012

We booked the courtyard through AAA for the Indiana Music Educators Association Conference. The rate was very good at 93.00 a night. We arrived late evening on thursday and everything was ready to go. We had originally booked king and sofa bed but were told these were full, so they gave us two queens. This was great for us! The... More

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See 2 more reviews by musicguy8 for Fort Wayne
Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
15 May 2012

Your review is very valuable to us, thank you! I am very excited to hear that you had such a great visit at IMEA. It was truly a busy weekend and although there were lines for both Champions, Statbucks and the Bistro, it sounds like you had an amazing time. We're thrilled you enjoyed the bedding, bathrooms, pool and workout... More

Bloomington, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I scheduled two rooms on my stay with this hotel two weeks before the night in question. On the day of the reservation, I called to put the other guest's name on the room. The front desk tells me they oversold 13 rooms for the weekend and rooms would be given out as reservations arrived. I offered to pay over... More

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Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
15 March 2012

coolhand, Thank you for your review. It is a very good way for me to understand how our guests feel given these circumstances. I appreciate your candor and apologize for how this was handled. I know there is very little I can do for you at this point but if your travel brings you back to the Fort Wayne area,... More

Illinois
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

We've stayed here many times to take care of family business. We like having in-and-out privileges with the adjacent parking garage. Breakfast is available but not included in most rates. A sports bar/restaurant is on site for lunch/dinner. A few fast food places and a couple restaurants are within reasonable walking distance. The square pool is small and heavily chlorinated,... More

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See 3 more reviews by TravelingHappyNow for Fort Wayne
Dale Nysetvold, General Manager at Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center, responded to this review
15 May 2012

Thank you so much for your review of the hotel. We're honored you choose to stay with us each time you're in the Fort Wayne area taking care of your family business! More

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Additional Information about Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center

1150 S. Harrison Street, Fort Wayne, IN 46802
Price range (per night):* 129 AUD - 191 AUD

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Courtyard by Marriott Fort Wayne Downtown at the Grand Wayne Center
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