It was okay. Room was eh: It was old and kind of dingy. It worked but probably not staying there again. It was a 5-10 minute drive to the airport. There's a shuttle that leaves every 20 minutes. People at the front desk are nice and there are HD TVs in the room.

The title of this review lists the 3 things about this hotel that were average or better: proximity to ORD, front desk staff service, and a comfortable bed. However, those things cannot prevent the over-all hotel experience from being rated as poor. Housekeeping was awful. Also, bathroom commodes were uncomfortably low to the floor. The hallways are tired looking and... More

This hotel has a good thing going for it being by Chicago Ohare. Great shuttle service to and from the airport. The staff in the lobby was friendly. The room was very plain. The bed was very comfortable and the pillows were awesome. The hotel itself wasnt that dirt i didnt even have my contacts in and i could see... More

I agree with another reviewer...the public areas are nice. However, the rooms are not what I have come to expect from Sheraton properties. I will say though, for a one night stay it is just fine. The park and ride option can't be beat. I had a hard time finding a hotel with 24 hour shuttle service. We had a... More

Spent a night here while on a road trip. Location is perfect, being right off the highway. In a busy area - being right near O'Hare. Being so close to the airport was a minor concern as we were checking in quite late and wanted a nice quiet place to have a good rest, however, we didn't hear a single... More

the rooms, not so much. We had 3 people (my husband, my 10 year old, and me) in a double queen. There was NO room. The bathroom is tiny with virtually no counter space. There isn't a dresser in the room, just open shelving under the tv, so ended up living out of my suitcase for 4 days/three nights. Never... More

Everything you could need in a hotel is there. There is a restaurant, gift shop, indoor pool, hot tub and convenient shuttle service to the airport or trains connecting you to the city. The hotel staff is helpful. When we needed something, we were accommodated. It was one of the most affordable hotels in Chicago and we got a lot... More

Stayed here with several colleagues in a business trip earlier this month. We were all stunned by the dilapidated condition of the facilities. The hallways were dark and dingy, the elevator smelled. One colleague had a leaky ceiling in their room. We were on a six city trip and this was easily the worst hotel we encountered. Would never stay... More

This hotel is very large. Which actually makes it annoying to get your room if your room number suffix is 20 or higher. The room is comfortable and so is the bed. Shower was average. There is really nothing wrong with this hotel. The downstairs restaurant "Mirage" is a really good place to eat for a hotel. Above average breakfast... More